Name: Evolution Automotive
Address: 63089 Sherman Rd Ste 5, Bend, OR
Telephone: 97703-5750

2015 Ford F-350 Super Duty
Mileage
73,917
Service Date
10/23/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No concerns noticed on test drive. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes stored. – Inspected & found; Monitored misfire counter via scan tool. Found minor misfires present at times on all cylinders/ L1. Removed two spark plugs. One on each side of engine. Found they are oil fowled/L3-L4. Followed Technician Service Bulletin #15-0161. Verified too much vacuum at PVC port on passenger side( Right Side) Valve cover gasket. Indicates internal issues on Valve cover assembly. Bulletin describes replacing right side valve cover with updated cover and performing engine tune up. – Determined / Suspect; We will need to follow bulletin to resolve issue. – Recommends; To start, Replace valve cover and Perform engine tune up as described in service bulletin.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 76,083 miles. – Engine oil level & condition; 1/2 qt low, clean. – Front brake pads at approximately; 10mm – Rear brake pads at approximately; 10mm – Minor oil leak at VVT solenoid seals on both valve covers/L1. -Recommend monitoring and replacing if gets worse. – Transmission leaking fluid at drain plug /L2-L3. -Recommend replacing transmission oil pan and servicing transmission. -Transfer case fluid dark/due/L3. -Recommend DNF service. – Battery terminals corroded/L3. -Recommend cleaning terminals. – Front driveline cardigan joint( U-joints) worn/L4-L5, excessive play. -Recommend replacing front drive line.
Technician removed battery terminals, applied battery terminal cleaner with anti-corrosion protectant, scrubbed terminals, dried all components. Reinstalled terminals to battery. Test drove. Verified repair.
Technician removed lower cross member to gain access. Removed and replaced the front driveline. Re assembled, road tested and verified repair.
Technician removed battery, tray, ignition coils, related hoses and vacuum canister to gain access. Removed and replaced right side, (Passenger side) valve cover and PCV valve. Topped off engine oil. Cleaned affected area. Re assembled components. Road tested and verified repair. Note; While performing repair technician found PCV valve check ball free floating and not working properly. Also found engine oil dipstick tube broken. Attempted to replace but found removal requires major labor. Attempted to repair engine oil dipstick tube with aftermarket weld/holding material. Test drove. Verified repair. Stick appears to be holding fine. Of repair does not hold then replacement of engine oil dipstick tube will be necessary.
Technician performed engine tune-up. Removed and replaced all spark plugs and wires. Removed both front wheels to gain access. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
Technician drained transfer case fluid and refilled transfer case fluid. Cleaned affected area. Test drove. Verified repair.
Technician replaced transmission oil pan and performed transmission service and inspection: – Removed and replaced with new transmission oil pan. – Inspected transmission fluid condition, found; fluid dark / L2 – L3. No debris found in pan. – Installed new transmission pan, gasket and transmission filter, filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified Service. – Determined/Suspects; Transmission shifting fine at this time – Recommends; Servicing again in 30k miles.
JOE N. gave our service a 5 star review on 10/24/2025
2009 Ford Econoline
Mileage
77,531
Service Date
9/11/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns with driveability. – Inspected for dash/warning lights, found; ABS, Traction. – Scanned computer control modules & found codes; **C1145 right front speed sensor input circuit fault **U0452 invalid data received from restraint control module – Inspected & found; ABS wires to right front torn / L5. – Determined / Suspect; Broken wires. – Recommends; Replacing ABS sensor wires. ***SAFETY CONCERN***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 79,606 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 6mm. Rotors have lip / L2. – Rear brake pads at approximately; 6mm. – Rear differential oil dark / L3 = Due. Recommend performing rear differential service. – Front shock leaking / L3. Worn on jounce test / L3. Recommend replacing both front shocks. – Front wheel bearings loose with too much play / L4. Recommend replacing wheel bearings and replace wheel seals. *** SAFETY AND FURTHER DAMAGE CONCERN ***
Technician removed both front wheels. Technician removed and replaced front struts. Reassembled and road tested vehicle. Verified repair.
Technician removed front wheels, brake calipers and rotors to gain access. Cleaned old grease from spindle. Replaced and packed new wheel bearings with fresh grease. Installed new inner wheel seals. Reassembled components. Cleaned affected area. Road tested and verified repair.
Technician performed rear differential service: Removed rear differential cover and drained fluid/oil. Cleaned/removed gasket material. Cleaned out housing. Inspected pinion lash and contact pattern. Installed cover with new gasket. Filled with new fluid. Road tested and checked for leaks. Verified repair.
Technician removed lower engine covers and loosened fender liner to gain access to broken/chewed wiring. Repaired wiring and connections. Reassembled components and road tested vehicle. Verified repair.
JOSH C. gave our service a 5 star review on 9/12/2025
2017 Ford F-150
Mileage
115,542
Service Date
8/5/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN: – Test drove vehicle, inspected transmission operation & found; Engine ran rough under acceleration or load / L5. Transmission shifting as designed. – Inspected for dash/warning lights, found; Check engine light flashing. – Scanned computer control modules & found code: **P0303 cylinder #3 misfire. – Inspected and found; Monitored misfire counters via scan tool. Found cylinder #3 had active misfires. Cylinder # 3 located on the passenger side rear cylinder. Removed coil and spark plug, found plug appeared fairly new (NGK) with light wear / L1. Swapped coil positions. Moved #3 coil to front cylinder on driver side-cylinder #4. Test drove while monitoring misfire counter via scan tool. Found misfire moved to cylinder #4 and a new code posted; P0304. – Inspected transmission fluid level & condition, found; Full and clean. No concerns found with transmission fluid. – Note: Found history showing vehicle was in prior for faulty ignition coil on different cylinder. Discussed with customer who noted they replaced the one bad coil at that time no all coils. Customer also noted they performed fuel injection service but did not perform throttle body service. – Determined / Suspects; Faulty ignition coil/s. ***NOTE: Bad coil is now on cylinder #4 **** – Recommends; Replacing all 6 ignition coils & performing throttle body service. ***FURTHER DAMAGE POSSIBLE***
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 7mm. – Engine oil pan gasket leaking engine oil / L5 (plastic pan). Recommend replacing engine oil pan, drain plug and performing necessary oil service. ***FURTHER DAMAGE POSSIBLE*** – Front wiper blades streaking / L5. Recommend replacing both front wiper blades. **Possible Safety Concern**
Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
Jake B. gave our service a 5 star review on 8/11/2025
2017 Ford F-150
Mileage
121,829
Service Date
7/30/2025
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN – Test drove vehicle, inspected operation & found; No issues. Test drove multiple times but was never able to get to act up. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected transmission fluid level & condition, found; Full. Good. – Inspected exterior of transmission for leaks & damage, found; No concerns. – Inspected & found; Kept vehicle overnight and tested cold next morning. – Monitored for misfires via scan tool, no misfires detected. – Determined / Suspect; Issue may need to get worse to be able to diagnose. – Recommends; Return to shop if issue gets worse or dash lights come on.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 121,570 miles. – Engine oil level & condition; Full, Brown / L2. – Front brake pads at approximately; 6mm. – Rear brake pads at approximately; 6mm. – Inspected for dash/warning lights, found; No. – Scanned computer control module and found; No codes.
Seth E. gave our service a 5 star review on 7/30/2025
2010 Ford Escape
Mileage
208,243
Service Date
7/21/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, started well. Brake pedal feels good. – Inspected for dash/warning lights, found; Red brake warning and a meaasge to service brake system. – Scanned computer control modules & found; ABS ** C1015-64 Vacuum supply plausibility failure. ( Took several attempts and road tests to get fault to happen. ) – Inspected & found; Road tested multiple times trying to duplicate issue and/or get codes. During test drives monitored all ABS system sensors via scan tool. All sensors reading as designed. Let vehicle sit for a few hours and restarted. No issues found and no codes posted. Let vehicle sit and restarted several times. Brake pedal feels normal and no warning lights or codes stored in any module. Let vehicle sit overnight. Started first thing in the morning cold. Still no issues or codes. – On a final road tested, found while driving dash lights came on; warning light for checking brakes, ebrake light. ABS light did not come on. Did not feel excessive issues with pedal but pedal it did feel slightly off with resistance/play / L2. Scanned codes and documented above. – Performed fault tracing as outlined by Ford. Tested vacuum supply to vacuum booster, verified booster holding vacuum. Tested vacuum pump and found intermittently drawing vacuum, can hear it buzzing in and out which should not happen. When it turns off vacuum is lost. Found the electric Vacuum pump that supplies vacuum to the power brake booster is intermittently not working. – Determined / Suspect; Vacuum pump is intermittently faulty. – Recommends; Replacing Vacuum pump and supply line. ** *SAFETY CONCERN ***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 203,910 miles. Approximately 4,333 miles past due by sticker. – Engine oil level & condition; Full, Clean. – Engine air filter is clean. – Front brake pads at approximately; 8mm, Hot spots on rotors, pads are dry with no backing lubrication / L3. Recommend replacing front brake pads and rotors. *** Possible Safety Concern *** – Rear brake pads are drum brakes and not visible for inspection. – Inspected for dash/warning lights, found; None. – Scanned computer control module and found; No Codes – Signs of critters under hood. ***Possible Further Damage Concern*** – Spark plugs worn / L2-L3. Recommend performing / watching for tuneup needs with replacement of all spark plugs, throttle body and fuel injection services. – Front struts leaking oil / L3, Failed jounce test / L4-L5. Recommend replacing both front struts and performing an alignment. *** POSSIBLE FURTHER DAMAGE AND SAFETY CONCERN *** – Rear shocks weak and fail jounce test / L3. Recommend replacing rear shocks. *** POSSIBLE FURTHER DAMAGE AND SAFETY CONCERN *** – Front wiper blades coming apart / L5. Recommend replacing front wiper blades. *** Possible Safety Concern *** – Rust concerns / L2. See disclaimer. – See age/mile disclaimer. Vehicle has approximately 208,150 miles. – Tires are 12 years old and have cracks on tread / L3. Front 4/32, Rear 4/32, DOT Code (1613). Tires are snow tires. Recommend having vehicle evaluated at a tire shop for proper season tires and due to wear, and performing an alignment. *** Possible Safety and Further Damage Concern ***
Technician removed air filter housing, upper engine cover, both lower engine covers and raised vehicle in air, removed and set aside electric water pump, oil filter adapter and removed lower compressor bolts to gain access. Removed and installed new brake assist vacuum pump and supply line/hose. Reassembled all components with installation of new oil filter adapter gasket. Verified engine oil full. Cleared code. Test drove. Verified repair. Cod did not return. No issues found.
Out of area shipping cost
JOE N. gave our service a 5 star review on 7/21/2025
2013 Ford Focus
Mileage
96,691
Service Date
6/11/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove and shifted well. – Inspected for dash/warning lights, found; None – Scanned computer control modules & found; None – Inspected & found; Technician removed wheels to gain access and inspected all brakes. Found front pads at 4mm (30%). Rotors have a lip and grooves / L3. Rear drum brake shoes at 80%. – Determined / Suspect; Front pads and rotors due to be replaced. – Recommends; Replacing front brake pads and rotors.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 99,360 miles. – Engine oil level & condition; Full – Front brake pads at approximately; 4mm, 30%. Rotors grooved / L2 & Lip L3. Recommend replacing front brake pads and rotors. – Rear drum brakes approximately; 4mm,80%. – Inspected for dash/warning lights, found; None – Scanned computer control module and found; No Codes – Right front upper hydraulic engine mount worn out / L4, leaking oil / L3. Causing excessive engine movement. Recommend replace mount.**Further Damage Possible***
Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed and replaced right front engine mount. Test drove. Verified repair.
Damian W. gave our service a 5 star review on 6/12/2025
2010 Ford Pickup
Mileage
51,658
Service Date
5/13/2025
Services Performed
Technician performed power steering service: emptied the power steering reservoir, filled with fresh power steering fluid, disconnected return line, routed return line to catch bottle, started car, flushed the power steering fluid until clean, verified system and reservoir full, bled air from system. Road tested. Verified.
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. No concerns found. – Inspected for dash/warning lights, found; "Oil service due" – Scanned computer control modules & found; No codes. – Inspected & found; SEE COURTESY INSPECTION
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 52,642 miles. Past due by sticker. – Engine oil level & condition; Full. Dark / L2 – L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. – Brake fluid full, dark / L3 = Due. Recommend performing brake fluid service. – Power steering fluid full, dark / L3 = Due. (prior to service) – Coolant full and tested good to -20 degrees (spec). Appears to be in good condition at this time. – Transmission fluid full and red, appears to be in good condition at this time. Found transmission fluid dipstick missing, note: cap was installed but not dipstick present. Recommend replacing transmission fluid dipstick. *** Further Damage Possible *** – Front and rear differential oils full and in good condition at this time. – Transfer case fluid approximately 1 qt low (holds approx. 2 qts). No signs of leaks found at this time. Recommend performing transfer case service. *** Further Damage Possible *** – Inspected for dash/warning lights, found; Maintenance due/ Oil (change soon). – Scanned computer control module and found; No codes. – Inspected spark plugs and found in good condition = No tuneup needs at this time.
Technician drained transfer case fluid and refilled transfer case fluid. Test drove. Verified repair.
Technician raised the truck in the air. Installed new transmission dipstick and cap assembly. Verified the transmission fluid at correct level. Road tested and verified repair.
Barbara R. gave our service a 5 star review on 5/20/2025
2013 Ford F-150
Mileage
128,826
Service Date
3/5/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Clicking noise from rear when driving, went away when brakes were applied. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; Right rear brake caliper missing the anti rattle clip, this is allowing the brake pad to moved back and forth in caliper. – Removed right rear wheel to inspect and found: Verified missing anti rattle clip and no issue found with brake caliper. – Recommends; Replacing rear brake pads under warranty with install of anti rattle clips. (under warranty – see ro#29379)
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 130,484 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. See diagnostic details.
Technician removed both rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads, installed anti rattle clip. Lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Kiel M. gave our service a 5 star review on 3/6/2025
2007 Ford Escape
Mileage
114,182
Service Date
1/14/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes – Inspected & found; Under dash board on driverside and saw water drips on carpet close to firewall. Inspected under the dash with flash light and could see areas that show trails of water coming down along firewall. Also saw some firewall foam insulation had water drops on it. Suspect lower section of glue on windshield may not be adhering properly. Possible issue related to prior body damage at windshield area that caused seal to fail or faulty sealant. – Determined / Suspects; Water seepage happening at base of windshield area. – Recommends; Take to body shop or glass shop for evaluation. **Further Damage Possible** – Customer called back in, noted they had talked to a glass shop who stated there is an issue with cowling/plastic cover on this model of vehicle and recommended they take to the dealer related to this issue. – Hannah contacted body shop and inquired if they had seen similar issues. They noted they had not but found per google search and issues found on other cars, that some had this issue related to cowling drains being plugged. Recommended we verify cowling drain plugs were clear. – To aid in drying out water to prevent further damage technician suggests leaving doors on vehicle open with large box style fans running in and through front seat are to help dry out. Will need to block off door latch or disconnect battery to prevent battery from dying. This was done overnight on 1/8/25 and fans left on again over weekend, in shop. – Technician blew out all debris from area around cowling drain plug. Tested top of cowling drain plug for debris/clogging and found no obvious signs of drains being clogged. Poured one full large cup of water at each cowling drain plug area by windshield and found water poured straight down onto ground outside of vehicle, by wheel as it should. Found none of this water entered the vehicle. – Suspect issue is with windshield or body issues. – Recommend taking to windshield and/or body shop related to this water seepage issue. Also recommend parking where there will be no water infiltration until repairs have been made and also inserting dehumidifier products and continuing to run fans until interior is fully dry.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 119,126 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 6mm. Front brake components have no visible lubrication present. Recommend replacing front brake pads and rotors and adding proper lubrication. ** Lack of lubrication can cause further damage and be a safety concern. – Rear brake pads at approximately; 10mm. Rear brake components have no visible lubrication present. Recommend removing components and adding lubrication as these components are fairly new. **Lack of lubrication can cause further damage and be a safety concern. – Inspected for dash/warning lights, found; Maintenance due light on. – Scanned computer control module and found; No codes. – Engine air filter charred black / L3. Recommend replacing air filter. – Both inner tie rod ends in steering rack have too much play / L3 – L4. Recommend replacing all inner and outer tie rod ends then sending out for necessary alignment. ***Safety and Further Damage Concern***
Technician removed air filter, cleaned out housing. Installed new air filter. Test drove. Verified repair.
Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed both rear wheels, brake calipers, lubed backing plates and sliding surfaces
Michael F. gave our service a 5 star review on 1/14/2025
2017 Ford F-150
Mileage
108,238
Service Date
1/2/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
continued; On upper fuel rail swapped injectors for cylinder #2 and #3 but no change to misfire. TECHNICIAN – Test drove vehicle, inspected operation & found; Performed short test drive due to issue. Felt running rough like misfire / L4. – Inspected for dash/warning lights, found; Check engine light on. – Scanned computer control modules & found codes; **P0302 cylinder #2 misfire **P0316 misfire detected on start up – Inspected & found; Monitored misfire via scan tool, could see active misfire on cylinder #2. Inspected and found spark plugs appear fairly new. Switched coils on cylinder #2 and cylinder #5, monitored misfire activity via scan tool and found misfire moved to cylinder #5 indicating bad ignition coil. **Note: Left faulty coil on cylinder #5. – Determined / Suspect; Faulty ignition coil/coils. – Recommends; Replacing all 6 ignition coils. If throttle body and fuel injections services have not been performed with recent change of spark plugs then also recommend performing throttle body and fuel injection services. ***FURTHER DAMAGE***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 113,008 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 9mm. – Rear brake pads at approximately; 8mm. Rotors have hot ring / L2. – Inspected for dash/warning lights, found; Check engine light on & Traction off. – Found turbo boost blow off valve tube disconnected. Reconnected and verified holding. – Lower engine oil pan leaking engine oil / L3 – L4. Note: Oil pan is plastic. Recommend replacing oil pan.
Jake B. gave our service a 5 star review on 1/2/2025

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