Name: Evolution Automotive
Address: 63089 Sherman Rd Ste 5, Bend, OR
Telephone: 97703-5750

2021 Volvo XC40
Mileage
41,570
Service Date
11/4/2025
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 41,724 miles. – Engine oil level & condition; Full, okay. Performed LOF service at this time. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 6mm. – Inspected for dash/warning lights, found; None. – Scanned computer control module and found; No codes.
Katy P. gave our service a 5 star review on 11/4/2025
2015 Volvo S60
Mileage
117,879
Service Date
10/9/2025
Services Performed
TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. Brakes were smooth and cruise control worked well. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; None. – LOF sticker shows next oil service due at 119,234 miles. – Engine oil level & condition; Full, good condition. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 6mm, 50%. – Inspected for tuneup / spark plug needs and found; Spark plugs worn / L3 = Due. Recommend performing engine tune up with replacement of spark plugs, throttle body and fuel injection services. – Inspected for timing belt/timing chain needs and found; Vehicle equipped with a timing belt, sticker and records for previous owner show done on 9/16/22 at 97,957 miles = Not due at this time. – Inspected engine air filter and found; Clean. – Inspected cabin air filter and found; Dirty, full of debris / L3 = Due. Recommend replacing the cabin air filter. – Inspected all seat belts & latches for proper operation. – Inspected all exterior and interior door handles for proper operation. – Performed charging system test and found; Passed load test. – Verified ac operates properly. – Verified cruise control functions properly. – Verified 4×4 function (if applicable) – Inspected tires and found; Front tread is 7/32, rear tread is 7/32. DOT code (3120). These are winter/snow tires. – Alternator belt is frayed / L3 = Due. Tensioner pulley is corroded / L2-L3. Recommend replacing Alternator and A/C belts with new tensioner. *** Possible Further Damage Concern *** – Previous records for vehicle indicate a transmission service was done at 103,981 miles. Fluid good and clean at this time.
Technician removed the right front wheel and fender arch liner to gain access. Removed and replaced both serpentine belts and tensioner. Re assembled all components. Road tested and verified repair.
Technician removed passenger side lower dash panel, console cover and fuse block to gain access. Removed and replaced cabin air filter. Reassembled all components. Road tested and verified repair.
Technician performed engine tune-up. Removed and replaced all spark plugs. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
Robert & Joann D. gave our service a 5 star review on 10/9/2025
2018 Volvo XC60
Mileage
58,850
Service Date
4/22/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
CONTINUED: This am new message on dash "12 v battery charging fault, stop safely" was on. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No driveability issues noted. – Inspected for dash/warning lights, found; Start stop system service required & 12v battery charge fault messages. – Scanned computer control modules & found codes; CEM **B10A6-13 for support battery power input circuit open **B129-F-96 for battery control switch module – Inspected & found; Per fault tracing cleared codes. Removed cover for auxiliary/support battery under hood. Found after market fuse holder connected into positive post for support battery located on battery control module. Found wire was loose. Tested battery, only had 1.5 volts, voltage did not change with vehicle running. Auxiliary battery failed load test. Removed after market fuse holder and tightened nut properly. Started vehicle, found both batteries started with having 14.8 volts. After running for a few minutes found auxiliary battery voltage dipped down below 5 volts and stayed low. Found when backing vehicle out of shop code **B10A6 – 13 returned right away. – Note: This battery controls the stop start feature and is linked in with other modules. If left as is will/can drain main battery. – Determined / Suspect; Connection of auxiliary battery and battery control module was loose and had an after market fuse holder in place. These issues caused the auxiliary battery for the start stop feature to drain and fail. – Recommends; Removing the yellow fuse holder cable and not reinstalling it. Then replacing the auxiliary support battery and then resetting the BCSM module. *** Further Damage Possible ***
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 6mm, 50%. – Spark plugs worn / L3 = Due. Mileage maintenance guide recommends replacing spark plugs at 60,000 miles. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services.
Technician disconnected both batteries. Performed battery reset for system. Cleared all codes. Removed and replaced the auxiliary battery. Test drove. Verified repair. Verified no codes returned.
Josh C. gave our service a 5 star review on 4/23/2025
2006 Volvo XC90
Mileage
121,059
Service Date
2/12/2025
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Engine runs well. Vehicle makes a horrible "Creaking" type noise while driving over bumps, turning, accelerating and braking / L5. – Inspected for dash/warning lights, found; None related to issue – Scanned computer control modules & found; None related to issue. – Inspected & found; While driving the vehicle pulls to the right when accelerating / L5. Pulls left when braking / L5. Raised vehicle in air and inspected steering and suspension components. ** Front struts very weak and fail jounce test / L5. Was able to compress struts by hand. ** Front sway bar links making clunking noises and have too much play / L5. **Front lower control arm bushings are torn and worn out / L3. Upon further inspection found all 4 sub frame bolts loose, was able to turn all 4 of the bolts three turns. Torqued down to spec 105 NM plus 120 Degrees. Found the front bushings have aftermarket IPD silicone inserts that are not installed properly/fully. ( These are very difficult to install and usually break. We do not recommend installing these and we do not install these at our shop.) The bushings are unevenly installed causing the bolt center plate to pinch the bushing rather than crush and center the bushings. The subframe will always be loose until these inserts are removed. ** Lower engine mount worn/ sagging / L3. – Determined / Suspect; The subframe inserts not mounted properly and should be removed. Front lower control arms, front struts, front sway bar links and engine mount worn out. – Recommends; TO START: Lowering subframe. Removing silicone inserts, replacing both front lower control arms, both front struts, both front sway bar links and right front lower engine mount. Then sending out for alignment. Then testing for any further issues. *** SAFETY AND FURTHER DAMAGE CONCERN ***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 123,703 miles. – Engine oil level & condition; Full and clean. – Engine oil dipstick handle broken / L5. Recommend replacing dipstick. – Front brake pads at approximately; 10mm – Rear brake pads at approximately; 9mm – Inspected for dash/warning lights, found; Check engine light – Scanned computer control module and found; ** P0455 Evaporative emissions system large leak, no flow. Recommend taking to dealership to diagnose and repair.) – Engine oil leaks at both valve cover gaskets / L4. Recommend replacing both valve cover gaskets, plenum gaskets and topping off oil. – Spark plugs no easily accessible for inspection. Were worn L2 when checked in 2022, suspect may be due for tuneup at this time. Note: Some cross over labor with Valve cover gaskets repairs. – Cabin air filter dirty and full of debris / L4. Recommend replacing filter. **Further Damage Possible** – Engine air filter dirty / L3. Has a K&N filter. Recommend performing K&N service/cleaning. -Transmission fluid is dark/Due for service / L3. Recommend Drain and fill service. – Rear wiper blade missing tip / L5 & attachment on arm broken. Recommend replacing rear wiper blade & arm. – Gas door hinge is broken / L5. Recommend replacing hinge.
Jeff & Katie S. gave our service a 5 star review on 2/14/2025
2013 Volvo XC90
Mileage
143,063
Service Date
1/8/2025
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. Unable to duplicate knocking noise. Tested multiple times. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; No concerns. Oil level full and in good condition. No noises heard from engine compartment when warm or cold after sitting. – Recommends; Returning to shop if issues becomes persistent.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 145,314 miles. – Engine oil level & condition; Full. Brown / L1. – Front brake pads at approximately; new today. – Rear brake pads at approximately; 5.5 – 6mm. Recommend watching rear brake pads and replacing when due at approximately 3.5-4 mm. – Inspected for dash/warning lights, found; – Scanned computer control module and found;
Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed both rear wheels to gain access. Removed and replaced both rear shocks. Reassembled all components. Test drove. Verified repair.
Shannon T. gave our service a 5 star review on 1/9/2025
2019 Volvo V90 Cross Country
Mileage
45,309
Service Date
10/17/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full, dark/due for service/L3 – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 3mm, rotors have a lip /L2- Recommend replacing rear brake pads and rotors – Inspected for dash/warning lights, found; -None – Scanned computer control module and found; No codes or software updates. -Transmission fluid is dark/Due /L3- Recommend transmission service.
Sean C. gave our service a 5 star review on 10/17/2024
2020 Volvo V60 Cross Country
Mileage
46,052
Service Date
9/18/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well, shifted well. Found while braking from 35 mph a high pitched squeal can be heard/L3 starting from the Right rear wheel area. Then a louder squeal can be heard from the Left front wheel/L4. – Inspected for dash/warning lights, found; none – Scanned computer control modules & found; none – Inspected & found; Raised vehicle in air and removed wheels. Found the front driver side rotor has uneven wear and a a hot spot on the top edge of rotor face/L3. Found the Right rear rotor Has blue streaks/L3 indicating poor heat dissipation. Front pad thickness is 12mm and rear pad thickness 11mm. – Determined / Suspect; Faulty front and rear pad and rotor contact causing noises. – Recommends; Replacing front and Rear pads brake pads and rotors.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Jordan I. gave our service a 5 star review on 9/20/2024
2021 Volvo XC40
Mileage
36,724
Service Date
8/6/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No related concerns with drive ability. Vehicle drove well. – Inspected for dash/warning lights, found; Park assist unavailable. – Scanned computer control modules & found codes; CEM **B1B46-1C for right rear inner sensor, circuit voltage out of range **B1B48-29 left rear outer sensor, signal invalid **B1B50-1C left rear inner sensor, circuit voltage out of range – Tried to clear codes. Found codes **B1B46 and B1B50 returned right away. – Inspected & found; Park assist system equipped with 4 sensors. Found both outer sensors installed. Found both inner sensors were not plugged in/connected. Left rear inner sensor wire is pinched/sandwiched between bumper cover and new hitch (visible with small mirror). Attempted to connect non pinched disconnected sensors and found unable to do so without bumper removal, was able to get close to connecting but due to tight/awkward space was unable to make connection happen. – Determined / Suspect; Rear bumper will need to be removed. Disconnected sensors connected, possible replacement of pinched sensor may be necessary and possible programming of module may be necessary. – Recommends; Reattempting on own to install both inner sensors and/or taking to a body shop or dealer for this repair.
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
PARKING BRAKE – INSPECT – ADJUST IF NEEDED – not needed BRAKE HOSES & LINES – INSPECT BRAKE PADS – INSPECT COOLANT LEVEL – INSPECT ENGINE COOLANT – INSPECT FUEL FILTER – INSPECT FUEL LINES – INSPECT POWER STEERING FLUID – INSPECT SPARE TIRE – INSPECT TIRES – INSPECT TRANSAXLE FLUID – INSPECT WASHER FLUID LEVEL – INSPECT WINDSHIELD WIPER BLADE INSERTS – INSPECT FINAL DRIVE OIL – INSPECT AIR CLEANER/ELEMENT – REPLACE – Dirty and full of debris / L3 = Due. Recommend replacing engine air filter. BRAKE FLUID – REPLACE CABIN AIR FILTER – REPLACE – Dirty and full of debris / L3 = Due. Recommend replacing cabin air filter. ENGINE OIL & ENGINE OIL FILTER – REPLACE – performed today. SERVICE INTERVAL INDICATOR/DISPLAY – RESET
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 36,100 miles. – Maintenance due light on. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 7mm. – Vehicle is equipped with a timing belt. Per Mitchell 1 maintenance belt is due at 150K. – Spark plug in good condition. Due at 60K per Mitchell 1 mileage maintenance. – Scanned computer control module and found; See diagnostic details.
Katy P. gave our service a 5 star review on 8/9/2024
2018 Volvo XC60
Mileage
74,535
Service Date
7/16/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 70,881 miles. By sticker vehicle is approximately 3,654 miles past due for service. – Engine oil level & condition; Full. Dark / L4 = Past due, prior to service. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 3mm, 20% = Past Due. Rotors have hot spots / L3. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN*** – Scanned computer control module and found; No codes. – Transmission fluid dark / L2 – L3 = Due soon. Recommend performing transmission service at the same time as next oil service at approximately 80,000 miles. – Left front fog light lens full of water and bulb burnt out. Recommend replacing left front fog light lens assembly with new bulb.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Mike D. gave our service a 5 star review on 7/18/2024
2019 Volvo XC90
Mileage
32,627
Service Date
5/22/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well. No concerns found. – Inspected for dash/warning lights, found; None found. – Scanned computer control modules & found; No codes. – Inspected & found; Drove a couple of times on a few different streets. Found new pavement and tested. Held steering wheel level and let go, drove straight, no pulling or drifting for over 50 yards. Found pulling left on right while driving on 3rd street which has ruts. – Inspected vehicle in shop. Found all suspension and undercarriage components tight. Found the rear tire tread is low with abnormal low tread in center. Outer tread on rear tires is approximately 5/32, rear center tread is approximately 4/32. Front tire tread is approximately 7/32. Note. Recommendations is for best tires to be at the rear of the vehicle. – Determined / Suspect; Low tread in center of rear tires may be contributing to issues. – Recommends; Taking to tire shop, possible replacement of worn tires to fix issue.
– Inspected & found per Mitchell 1 Maintenance Guide; 30K Service = LOF w/standard inspections. 40K Service = LOF, replace engine air filter, replace cabin air filter, perform brake fluid service w/standard inspections. NOTE: Spark plugs show due at 60K.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Maintenance due message on on dash. – Engine oil level & condition; Full. Dark / L3 = Due. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 5mm. Note: minimum spec for brake pads is 3-4mm. Rear brake pads and rotors may be due soon. – Scanned computer control module and found; No codes. – Vehicle is equipped with a timing belt. Timing belt replacement shows due at 150K, based on Mitchell 1 maintenance guide.
Phil & Katie A. gave our service a 5 star review on 5/23/2024

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