4.8(160 REVIEWS)
  • Mon: 7:30 am-5:30 pm
  • Tue: 7:30 am-5:30 pm
  • Wed: 7:30 am-5:30 pm
  • Thu: 7:30 am-5:30 pm
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed
63089 Sherman Rd Ste 5 Bend, OR 97703-5750
Schedule Appointment
(541) 388-3734

Honda

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  • 2010 Honda Pilot

    Honda Pilot
    Mileage
    155,865
    Service Date
    1/14/2026
    Services Performed
    • TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, shifted well. Cruise control works well. Found shimmy in steering wheel / L4 while braking, worse at higher speeds. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – LOF sticker shows next oil service due at 157,740 miles. – Engine oil level & condition; Full, light brown / L2. – Front brake pads at approximately; 8mm, rotors warped / L4-L5. Recommend replacing front brake pads and rotors. ***** POSSIBLE SAFETY CONCERN ***** – Rear brake pads at approximately; 8mm. – Inspected for tuneup / spark plug needs and found; Spark plugs / L2. – Inspected for timing belt and found; Replaced @125,064 12/21. – Inspected engine air filter and found; OK at this time. – Inspected cabin air filter and found; OK at this time. – Inspected all seat belts & latches for proper operation. – Inspected all exterior and interior door handles for proper operation. – Performed charging system test and found; Pass – Verified ac functions properly. OK at this time. – Verified cruise control functions properly. Pass – Verified 4×4 functions properly (if applicable). – Verified all lug nuts tightened to specs. – Verified tire pressure correct on all tires including spare tire. – Inspected tires and found; DOT code (1824) Front tread 11/32, rear tread at 11/32, Snow Tires. – Technician topped off window washer fluid. – Transmission fluid; Full, clean. – Right front side view mirror cover is missing. Mirror is cracked, motor works. Recommend body shop for further evaluation. – Front crankshaft seal has minor leak / L1. **Watch for leak
    • Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
     
    Maureen M. gave our service a 5 star review on 1/14/2026

  • 2022 Honda CR-V

    Honda CR-V
    Mileage
    24,830
    Service Date
    8/28/2025
    Services Performed
    • TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No unusual noises or smells. All features appeared to be working, ie; active cruise control, lane departure and cameras. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – No LOF sticker found. – Engine oil level & condition; Full. Severely dark black / L5 – L6. This indicates oil change history has not likely been very good. This may cause long term issues related to engine condition/health like cam phaser problems and timing chain wear. Can start by performing oil service with flush and additive multiple times for best results. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Unable to inspect for tuneup / spark plug needs as plugs are not easily accessible. Mileage maintenance guide recommends spark plug change be performed at approximately 100,000 miles. – Inspected for timing belt/timing chain needs and found; Vehicle equipped with timing chain. No abnormal noises or leaks found at this time. Note poor oil condition found may lead to problems in this area. – Inspected engine air filter and found; Dirty / L3 = Due. Recommend replacing engine air filter. – Inspected cabin air filter and found; Dirty and full of debris / L4 = PAST DUE. Recommend replacing cabin air filter. – Inspected all seat belts & latches for proper operation. – Inspected all exterior and interior door handles for proper operation. – Performed charging system test and found; All systems passed. – Verified ac operates properly. – Verified cruise control functions properly. – Verified 4×4 function (if applicable) – Inspected tires and found; See notes in diagnostic details.
    • Recommend having evaluated by body shop. Sent photo to one shop who said estimated cost to repair based on a photo would be about $1,400.
    • TECHNICIAN – Test drove vehicle, inspected operation & found; Verified was able to feel bumps / L3 and heard road noise / L3. – Inspected & found; Tire tread getting low with front tread approximately 4/32, Front tires have outer tread wear with tread at outer edge 2/32. Rear approximately 5/32. As tires become low the tire compound is generally more firm which can cause a rougher ride feel and allow more road type noise. Also note the Honda does not have insulation that some other manufactures have, lack of insulation may also be contributing to the noise noted. – Recommends; Starting with replacing tires.
     
    Creig & Rhoda J. gave our service a 5 star review on 8/29/2025

  • 2007 Honda Odyssey

    Honda Odyssey
    Mileage
    150,378
    Service Date
    6/17/2024
    Services Performed
    • CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
    • TECHNICIAN – Vehicle would not start. Battery dead. Jumped with jump box. Performed short test drive. Vehicle drove well. – Inspected for dash/warning lights, found; TPMS, VCS, Cruise, and rear tail gate open, lights on on dash. – Scanned computer control modules & found; No codes. Note: Battery was dead which will erase codes. – Inspected & found; Driver door master window switch popped out, not installed properly. Lifted out door panel to access wiring. Found 30+ wires have been cut and reconnected. Checked power and grounds. Found pin 11 should have 12.5 volts but only had 1.5 volts. Found ground wire at pin 2 has 14 volts, should be zero volts. Both power and ground come from the fuse block/junction box, body module under the dash. Followed wiring harness. Found multiple crimped and broken wires. Tested window switch and found it is internally faulty. – Note: The turn signal, window and tailgate closed switch are not directly linked. There are multiple body modules and each appears to be on a different one. – Determined / Suspect; Faulty wiring harness. Bad window switch on driver door. Possible bad junction/fuse box. Possible bad module/modules. – Recommends; Taking to an electric specialty shop.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at approximately 150,000 miles (sticker hard to read). – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing oil service. – Front brake pads at approximately; 6mm. Rotors rusty / L5. – Rear brake pads at approximately; 3mm, 20% = Past due. Rotors rusty / L5. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN** – Found TPMS dash lights on. Recommend taking to tire shop. – Scanned computer control module and found; No codes found, note: battery was dead. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs appear fairly new. – Due to vehicle mileage checked for timing belt needs and found; Timing belt not accessible for inspection. No sticker found indicating timing belt has been changed. Due every 90K. Recommend checking records. If due recommend changing. **Further Damage Possible** – Serpentine belt has multiple cracks / L4 = Past due. Recommend replacing serpentine belt. **Further Damage Possible** – Battery was dead upon arrival. Had to jump to start. Battery fails load test. Recommend replacing battery. **FURTHER DAMAGE POSSIBLE** – Cabin air filter dirty and full of debris / L4 = Past due. Recommend replacing cabin air filter. **Further Damage Possible** – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Power steering pump leaking power steering fluid / L4. Fluid level low in reservoir. Recommend replacing power steering pump. Note: If not performing repair recommend keeping fluid topped off.
     
    Robert V. gave our service a 5 star review on 6/17/2024