Welcome to Evolution Automotive
If you’re looking for auto repair in Bend, OR, you’ve found us. Here at Evolution Automotive we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Evolution Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bend offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. We strive to build quality relationships with all of our customers and to provide them with dependable and honest auto repair and service.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in central Oregon, we are totally confident that Evolution Automotive is the best option!
Address
Evolution Automotive
63089 Sherman Rd Ste 5
Bend, OR 97703-5750
(541) 388-3734
Shop Hours
Mon-Thu: 7:30am-5:30pm
Fri-Sun: Closed
Directions
Payment Types
Affiliates & Certifications
About Evolution Automotive
Since 1962, Evolution Automotive (previously Transfix Automotive) has been there for the people of central Oregon. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Bend has to offer.
Our family of technicians and service staff sees their work here at Evolution Automotive as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
Evolution Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Evolution Automotive the best car service in Bend!
Are you ready to experience the best Bend car service available? Please give us a call for scheduling options.
The Absolute Best Car Service in Central Oregon
What sets Evolution Automotive apart from all of the others in Bend, OR?
Trust: When it comes to auto repair in Bend, OR, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Evolution Automotive, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Bend auto repair table.
Time: We take the time we need to provide you with top quality car service, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
2008 Nissan Xterra
Mileage177,859Service Date4/9/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- CONTINUED: Electrical connections feel loose. VDS/slip light on since no start issues have been going on. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle started with no issues. – Inspected for dash/warning lights, found; VDC/SLP – Scanned computer control modules & found; ABS/VDC/SLP ** C1109 Battery voltage out of range ** C1163 Steering angle sensor circuit fault ** C1143 Steering angle sensor circuit fault -(These codes are caused by low battery voltage.) – Inspected & found; Under hood both battery cables were very loose and battery hold down was loose as well. Battery looks very new. Tightened down clamps and load tested system. The battery, alternator and starter motor pass testing. Performed parasitic draw and found no draw on system. Cleared fault codes and reset steering angle sensor. Road tested and codes did not re post. Vehicle starting very well. – Determined / Suspect; Previous battery may have been faulty but terminals and hold down weren't tight enough causing intermittent bad connections and losing power and issues are now resolved.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 179,758 miles. Past due by sticker. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 5mm, 40%. Min thickness 3.5 to 4mm. Recommend watching rear brakes and replacing when due. – Inspected for dash/warning lights, found; TPMS light on. ** C1704 Low pressure left front ** C1705 Low pressure right front ** C1706 Low pressure right rear ** C1707 Low pressure left rear Found all tires were at 31 PSI. Set all to 36 PSI. Cleared codes and reset system. – DOT code 4122 -Front and Rear Tire tread at 9/32. – Spark plugs worn / L1 = Not due.
Steve & Kristina R. gave our service a 5 star review on 4/9/20252013 Acura MDX
Mileage142,160Service Date3/27/2025Services Performed- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 134,467 miles. Per sticker vehicle is approximately 7,693 miles past due for oil service. – Engine oil level & condition; Full. Dark / L3 = Due, prior to oil service. – Front brake pads at approximately; 5mm, 40%. Recommend watching front brakes as they may be due soon. – Rear brake pads at approximately; 6mm,50%. – Inspected for dash/warning lights, found; Maintenance due light on. "Check DRL system" message. – Scanned computer control module and found; **B1079 daytime running light malfunction **B1387 power tailgate sensor pulse B **B1388 power tailgate driver motor circuit malfunction **B2184 assistants door mirror motor horizontal sensor input error Inspected and found all lights working. No signs of damage to components. Cleared codes, found message returned right away. Recommend diagnostic time related to this light and these codes. – Engine air filter dirty / L3 = Due. Recommend replacing engine air filter. – Transmission fluid dark brown / L3 = Due. Recommend performing transmission fluid service. – Windshield cracked / L4. Recommend taking to glass shop for replacement. **Possible Safety Concern**
- Technician removed and replaced engine air filter. Test drove. Verified repair.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Dark red / L3. No concerns. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends; Perform next transmission service in approximately 30,000 miles.
Kim & Jay B. gave our service a 5 star review on 3/27/20252013 Ford F-150
Mileage128,826Service Date3/5/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Clicking noise from rear when driving, went away when brakes were applied. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; Right rear brake caliper missing the anti rattle clip, this is allowing the brake pad to moved back and forth in caliper. – Removed right rear wheel to inspect and found: Verified missing anti rattle clip and no issue found with brake caliper. – Recommends; Replacing rear brake pads under warranty with install of anti rattle clips. (under warranty – see ro#29379)
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 130,484 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. See diagnostic details.
- Technician removed both rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads, installed anti rattle clip. Lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Kiel M. gave our service a 5 star review on 3/6/20252009 Kia Borrego
Mileage191,308Service Date2/17/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- *** CUSTOMER NOTED THERE ARE TWO KEYS; ONE WORKS FOR IGNITION AND ONE WORKS FOR DOOR ***
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Indicator light for 4 hi or 4 lo does not come on when 4×4 selected. Found lights do turn on when vehicle is started and running system self test. No driveability concerns noted. – Inspected for dash/warning lights, found; Check engine light – Not related. – Scanned computer control modules & found; No related codes. – Inspected & found; Verified 4X4 working as designed, raised rear wheels off the ground, selected 4×4 and found vehicle pulls forward. Vehicle does shift into and out of 4 wd, 4 hi and 4 lo. Inspected function via scan tool, also shows changing into and out of 4×4. Selector indicator on scan tool only shows dotted line, indicating the sensor is not sending signal to instrument cluster to turn on the indicator lamp. "Motor position sensor" not reading. Note: there is limited information available on this vehicle. It is unclear if the 4×4 switch or the transfer case module on transfer case send the indicated position to the instrument cluster. – Determined / Suspect; 4×4 functioning as designed. Indicator is not lighting up due to lack of communication from either the TOD (torque on demand)/4×4 switch or the module on the transfer case. Note: Found transfer case assembly is discontinued and TOD switch is discontinued. – Recommends; Starting with replacing the TOD/4×4 switch then retest, if issue does not resolve then transfer case module may need to be replaced. Note: found parts are obsolete for TOD/4X4 switch and transfer case.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Shifter worked as designed every time. Attempted to duplicate concern numerous times and shifter never stuck. – Inspected for dash/warning lights, found; Check engine light. – Scanned computer control modules & found code; TCM **P0705 for transmission range sensor malfunction – Inspected & found; Shifter working as designed, did not become stuck at any time. Monitored all selected points via scan tool, verified all 4 inhibitor switch positions were correct and coming on/off as designed when each gear selected; park, neutral, reverse and drive. No faults found at this time. Note: On this vehicle it is necessary to have the brake pedal fully depressed to move shifter. Code is for the PRNDL switch which is attached to the valve body inside of the transmission and could be related to the issue with the shifter becoming stuck. – Determined / Suspect; Unable to duplicate any concern or problem. Suspect based on code the issue could be related to a faulty prndl switch which is internal to the transmission/valve body area. Note: Replacing PRNDL may require transmission replacement. – Recommends; Return for further diagnostic if issue becomes worse.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle making loud rattle noise at stops from engine area / L5. – Inspected for dash/warning lights, found; Check engine light. – Scanned computer control modules & found code; ECM **P0018 for crank/cam shaft correlation bank 2 "A" – Inspected & found; Rotational rattle noise coming from engine components / L5, noise very consistent. Verified engine oil full. Listened with stethoscope and verified noise coming from timing chain / L5. Noise is the loudest at the crankshaft pulley. – Determined / Suspect; Timing chain components worn/"stretched". – Recommends; Contacting the Kia dealership to determine if there are options for performing the timing chain repair on this vehicle or if engine replacement is necessary. ***POSSIBLE SAFETY AND FURTHER DAMAGE CONCERN***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 192,300 miles. – Engine oil level & condition; Dark / L2. – Front brake pads at approximately; 3mm, 20% = DUE. Rotors warped / L4 and grooved / L3. On test driv
Bill E. gave our service a 5 star review on 2/18/20252006 Volvo XC90
Mileage121,059Service Date2/12/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Engine runs well. Vehicle makes a horrible "Creaking" type noise while driving over bumps, turning, accelerating and braking / L5. – Inspected for dash/warning lights, found; None related to issue – Scanned computer control modules & found; None related to issue. – Inspected & found; While driving the vehicle pulls to the right when accelerating / L5. Pulls left when braking / L5. Raised vehicle in air and inspected steering and suspension components. ** Front struts very weak and fail jounce test / L5. Was able to compress struts by hand. ** Front sway bar links making clunking noises and have too much play / L5. **Front lower control arm bushings are torn and worn out / L3. Upon further inspection found all 4 sub frame bolts loose, was able to turn all 4 of the bolts three turns. Torqued down to spec 105 NM plus 120 Degrees. Found the front bushings have aftermarket IPD silicone inserts that are not installed properly/fully. ( These are very difficult to install and usually break. We do not recommend installing these and we do not install these at our shop.) The bushings are unevenly installed causing the bolt center plate to pinch the bushing rather than crush and center the bushings. The subframe will always be loose until these inserts are removed. ** Lower engine mount worn/ sagging / L3. – Determined / Suspect; The subframe inserts not mounted properly and should be removed. Front lower control arms, front struts, front sway bar links and engine mount worn out. – Recommends; TO START: Lowering subframe. Removing silicone inserts, replacing both front lower control arms, both front struts, both front sway bar links and right front lower engine mount. Then sending out for alignment. Then testing for any further issues. *** SAFETY AND FURTHER DAMAGE CONCERN ***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 123,703 miles. – Engine oil level & condition; Full and clean. – Engine oil dipstick handle broken / L5. Recommend replacing dipstick. – Front brake pads at approximately; 10mm – Rear brake pads at approximately; 9mm – Inspected for dash/warning lights, found; Check engine light – Scanned computer control module and found; ** P0455 Evaporative emissions system large leak, no flow. Recommend taking to dealership to diagnose and repair.) – Engine oil leaks at both valve cover gaskets / L4. Recommend replacing both valve cover gaskets, plenum gaskets and topping off oil. – Spark plugs no easily accessible for inspection. Were worn L2 when checked in 2022, suspect may be due for tuneup at this time. Note: Some cross over labor with Valve cover gaskets repairs. – Cabin air filter dirty and full of debris / L4. Recommend replacing filter. **Further Damage Possible** – Engine air filter dirty / L3. Has a K&N filter. Recommend performing K&N service/cleaning. -Transmission fluid is dark/Due for service / L3. Recommend Drain and fill service. – Rear wiper blade missing tip / L5 & attachment on arm broken. Recommend replacing rear wiper blade & arm. – Gas door hinge is broken / L5. Recommend replacing hinge.
Jeff & Katie S. gave our service a 5 star review on 2/14/20252015 Toyota RAV4
Mileage81,449Service Date1/30/2025Services Performed- TECHNICIAN: – Test drove vehicle, inspected transmission operation & found; Vehicle drove and shifted well. Shifts through all gears and torque converter lock up as designed. – Inspected for dash lights and found; None. – Scanned computer control modules & found; No codes. – Inspected transmission fluid level & condition on dipstick, found; Fluid level full and fluid dark / L4 = PAST DUE FOR SERVICE. – Inspected exterior of transmission for leaks & damage, found; No leaks or damage. – Determined/Suspect; Safe to service, however fluid past due for service and may need a secondary fluid service to get back to ideal condition. Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid is dark / L4. No debris found in fluid. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Determined/Suspect; Transmission is shifting well at this time. – Recommends; Servicing again in approximately 10,000 to 15,000 miles due to how dark the fluid was during this service.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 85,984 miles. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 3mm (20%)= PAST DUE. Rotors have a lip / L3. Recommend replacing rear brake pads and rotors. ***Possible Safety Concern*** – Inspected for dash/warning lights, found; None – Scanned computer control module and found; No codes stored. – Spark plugs worn / L3 = Due. Recommend performing engine tune up with replacement of all spark plugs, throttle body and fuel injection services. – Left front sway bar link has a torn boot and leaking grease / L3. Recommend replacing front sway bar end links. **Possible Safety Concern** – DOT code on tires is: 0518, indicating tires are approximately 7 years old and may be getting to end of life. Tread approximately 8/32 front and 7/32 rear. Recommend taking to tire shop for evaluation.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Minor squeak heard from steering column / L1. – Inspected & found; Noise comes from half way up the steering column. This noise is usually due to a seal that is difficult to access and not likely to create any problems or concerns. In most cases the noise tends to happen when vehicle is cold and goes away once warmed up. – Recommends; Returning to shop if any issues with steering arise or if noise becomes louder and more prominent.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed both front wheels to gain access. Removed and replaced both front sway bar end links. Reassembled all components. Test drove. Verified repair.
Bruce S. gave our service a 5 star review on 2/6/20252007 Ford Escape
Mileage114,182Service Date1/14/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes – Inspected & found; Under dash board on driverside and saw water drips on carpet close to firewall. Inspected under the dash with flash light and could see areas that show trails of water coming down along firewall. Also saw some firewall foam insulation had water drops on it. Suspect lower section of glue on windshield may not be adhering properly. Possible issue related to prior body damage at windshield area that caused seal to fail or faulty sealant. – Determined / Suspects; Water seepage happening at base of windshield area. – Recommends; Take to body shop or glass shop for evaluation. **Further Damage Possible** – Customer called back in, noted they had talked to a glass shop who stated there is an issue with cowling/plastic cover on this model of vehicle and recommended they take to the dealer related to this issue. – Hannah contacted body shop and inquired if they had seen similar issues. They noted they had not but found per google search and issues found on other cars, that some had this issue related to cowling drains being plugged. Recommended we verify cowling drain plugs were clear. – To aid in drying out water to prevent further damage technician suggests leaving doors on vehicle open with large box style fans running in and through front seat are to help dry out. Will need to block off door latch or disconnect battery to prevent battery from dying. This was done overnight on 1/8/25 and fans left on again over weekend, in shop. – Technician blew out all debris from area around cowling drain plug. Tested top of cowling drain plug for debris/clogging and found no obvious signs of drains being clogged. Poured one full large cup of water at each cowling drain plug area by windshield and found water poured straight down onto ground outside of vehicle, by wheel as it should. Found none of this water entered the vehicle. – Suspect issue is with windshield or body issues. – Recommend taking to windshield and/or body shop related to this water seepage issue. Also recommend parking where there will be no water infiltration until repairs have been made and also inserting dehumidifier products and continuing to run fans until interior is fully dry.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 119,126 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 6mm. Front brake components have no visible lubrication present. Recommend replacing front brake pads and rotors and adding proper lubrication. ** Lack of lubrication can cause further damage and be a safety concern. – Rear brake pads at approximately; 10mm. Rear brake components have no visible lubrication present. Recommend removing components and adding lubrication as these components are fairly new. **Lack of lubrication can cause further damage and be a safety concern. – Inspected for dash/warning lights, found; Maintenance due light on. – Scanned computer control module and found; No codes. – Engine air filter charred black / L3. Recommend replacing air filter. – Both inner tie rod ends in steering rack have too much play / L3 – L4. Recommend replacing all inner and outer tie rod ends then sending out for necessary alignment. ***Safety and Further Damage Concern***
- Technician removed air filter, cleaned out housing. Installed new air filter. Test drove. Verified repair.
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed both rear wheels, brake calipers, lubed backing plates and sliding surfaces
Michael F. gave our service a 5 star review on 1/14/20252013 Volvo XC90
Mileage143,063Service Date1/8/2025Services Performed- TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. Unable to duplicate knocking noise. Tested multiple times. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; No concerns. Oil level full and in good condition. No noises heard from engine compartment when warm or cold after sitting. – Recommends; Returning to shop if issues becomes persistent.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 145,314 miles. – Engine oil level & condition; Full. Brown / L1. – Front brake pads at approximately; new today. – Rear brake pads at approximately; 5.5 – 6mm. Recommend watching rear brake pads and replacing when due at approximately 3.5-4 mm. – Inspected for dash/warning lights, found; – Scanned computer control module and found;
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed both rear wheels to gain access. Removed and replaced both rear shocks. Reassembled all components. Test drove. Verified repair.
Shannon T. gave our service a 5 star review on 1/9/20252017 Ford F-150
Mileage108,238Service Date1/2/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- continued; On upper fuel rail swapped injectors for cylinder #2 and #3 but no change to misfire. TECHNICIAN – Test drove vehicle, inspected operation & found; Performed short test drive due to issue. Felt running rough like misfire / L4. – Inspected for dash/warning lights, found; Check engine light on. – Scanned computer control modules & found codes; **P0302 cylinder #2 misfire **P0316 misfire detected on start up – Inspected & found; Monitored misfire via scan tool, could see active misfire on cylinder #2. Inspected and found spark plugs appear fairly new. Switched coils on cylinder #2 and cylinder #5, monitored misfire activity via scan tool and found misfire moved to cylinder #5 indicating bad ignition coil. **Note: Left faulty coil on cylinder #5. – Determined / Suspect; Faulty ignition coil/coils. – Recommends; Replacing all 6 ignition coils. If throttle body and fuel injections services have not been performed with recent change of spark plugs then also recommend performing throttle body and fuel injection services. ***FURTHER DAMAGE***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 113,008 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 9mm. – Rear brake pads at approximately; 8mm. Rotors have hot ring / L2. – Inspected for dash/warning lights, found; Check engine light on & Traction off. – Found turbo boost blow off valve tube disconnected. Reconnected and verified holding. – Lower engine oil pan leaking engine oil / L3 – L4. Note: Oil pan is plastic. Recommend replacing oil pan.
Jake B. gave our service a 5 star review on 1/2/20252007 Chevrolet Tahoe
Mileage135,547Service Date12/12/2024Services Performed- TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. No concerns noted with driveability. No abnormal noise or issues found. – Inspected for dash/warning lights, found; TPMS and Washer fluid low message. – Scanned computer control modules & found; Found TPMS codes for each sensor in wheels. Recommend taking to tires shop related to this issue. – Found washer fluid reservoir empty. Topped off and filled with fluid. No leaks found. – LOF sticker shows next oil service due at 140,297 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 6mm. – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Inspected for tuneup / spark plug needs and found; Plugs worn / L2 – L3 = Almost due for tuneup. Recommend performing tuneup with replacement of all spark plugs, wires, throttle body and fuel injection services, now or sometime soon. – Inspected for timing belt/timing chain needs and found; Vehicle equipped with a timing chain. No abnormal noise or oil leaks found from timing chain area. – Inspected engine air filter and found; No concerns. – Inspected cabin air filter and found; Not equipped. – Inspected all seat belts & latches for proper operation. – Inspected all exterior and interior door handles for proper operation. – Performed charging system test and found; All systems passed. – Verified ac operates properly. – Verified cruise control functions properly. – Verified 4×4 function. Found buttons operating as designed. Raised rear wheels and tested 4×4 under load, found system functioning properly. – Inspected belts and found; Vehicle equipped with 2 serpentine belts. Serpentine belts appear to be in good condition, are free of cracks and are quiet. – Engine oil leaking at oil pan gasket / L3 and at oil cooler seal / L3. Recommend replacing both gaskets with necessary oil service, and inspection engine oil pan for damage, if damage found oil pan will also need to be replaced. – Transmission cooler lines leaking transmission fluid / L3. Transmission fluid full at this time. Recommend replacing transmission cooler lines and topping off fluid. ***Further Damage Possible*** – Power steering rack assembly leaking power steering fluid on both sides of rams / L2 – L3. Fluid was found full at this time. Recommend replacing power steering rack and outer tie rod ends then sending out for necessary alignment. – Rear shocks leaking oil / L3. Pass jounce test. Recommend replacing both rear shocks. – Found both rear window switches not working. Found driverdoor master window switch works fine. Need more diagnostic time to evaluate why the rear switches are not working. – Rear wiper blade tip missing / L5. Rear wiper arm clips broken / L5. Recommend replacing rear wiper arm and blade. – Inspected tires and found; Front tread approximately 6/32 and rear tread approximately 7/32. Minimum spec for tread is 3/32. Dot code; 1412, indicating tires are approximately 12 years old and likely passed spec on age. Recommend taking to tires shop and having tires evaluated. ***Possible Safety Concern***
- Technician performed engine tune-up. Removed and replaced all spark plugs and spark plug wires. Removed air box and intake tube to gain access to the throttle body
Pam B. gave our service a 5 star review on 12/13/20242005 Lexus RX 330
Mileage74,651Service Date12/11/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Verified cooling system was full prior to test drive. Vehicle drove well and shifted well. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes. – Inspected & found; With engine at idle noticed coolant smell / L2. Performed cooling system pressure test then raised vehicle in air. Removed lower engine panels, inspected and found the water plate gasket on engine block leaking coolant / L3. Area is covered in hardened coolant / L4. – Recommends; Replacing water plate and bleeding cooling system. ***FURTHER DAMAGE POSSIBLE***
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. – Inspected for dash/warning lights, found; No related. – Scanned computer control modules & found; No codes. – Inspected & found transmission fluid; Full. Clean and red. – Determined / Suspect; Transmission fluid appears to be in good condition at this time.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 79,624 miles. – Engine oil level & condition; Full. Clean. – Front brake pads at approximately; 10mm. – During test drive felt pulsation from rear brakes when braking / L3. – Rear brake pads at approximately; 6mm. Rotors warped / L3. Suspect warped rear rotors are cause of pulsation when braking. Recommend replacing rear brakes if pulsation with braking is of concern. – Inspected for dash/warning lights, found; TPMS light on. Recommend taking to tire shop related to this issue. – Scanned computer control module and found; No codes. – Spark plug in good condition. – Vehicle equipped with timing belt, found sticker present indicating timing belt was changed at 59,950 miles with date of 08/16. Note timing belt should be changed approximately every 10 years or 100,000 miles. Due in 2026.
- Technician removed lower engine cover and drained cooling system to gain access. Removed old water plate on front of engine block. Installed new water plate and resealed. Filled cooling system. Reassembled components. Cleaned affected area. Road tested and verified repair. No further coolant leaks found.
Lee B. gave our service a 5 star review on 12/13/20242015 Subaru Outback
Mileage111,720Service Date12/4/2024Services Performed- Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 110,070 miles. Past due by sticker. – Engine oil level & condition; Full. Brown / L3 = Due. Prior to oil service. – Front brake pads at approximately; 6mm. – Rear brake pads at approximately; 8mm. – Inspected for dash/warning lights, found; None. – Scanned computer control module and found; No codes. – Engine air filter dirty / L3 = Due. Recommend replacing engine air filter. – Transmission fluid dark / L3 = Due. Recommend performing transmission service. – Coolant level low, found coolant leaking at crossover pipe and hoses going to pipe / L3. Topped off coolant, added approximately 1 quart. Recommend replacing cross over pipe gaskets, hoses, necessary intake manifold gasket and coolant. Note: Ac service may be necessary with repair. Note: If not performing repair at this time recommend watching coolant level and keeping full. ***Further Damage Possible*** – On cold start up in am of second day, with very cold temperatures outside, serpentine belt was noisy/squeaking / L3. Sprayed belt with water and noise went away. Recommend replacing serpentine belt.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark and dirty / L3 = Due. No concerning debris. – Filled with CVT transmission fluid. Inspected for leaks. Scanned control module. Road tested vehicle. Verified service. – Recommends; Performing transmission service again in approximately 50,000 to 75,000 miles or when due by condition.
- Technician removed air filter, cleaned out air box. Installed new air filter. Reassembled all components. Test drove. Verified repair.
- Technician removed and replaced serpentine/alternator belt. Test drove. Verified repair.
Carrie & Josh W. gave our service a 5 star review on 12/4/2024
