Welcome to Evolution Automotive
If you’re looking for auto repair in Bend, OR, you’ve found us. Here at Evolution Automotive we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Evolution Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bend offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. We strive to build quality relationships with all of our customers and to provide them with dependable and honest auto repair and service.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in central Oregon, we are totally confident that Evolution Automotive is the best option!
Address
Evolution Automotive
63089 Sherman Rd Ste 5
Bend, OR 97703-5750
(541) 388-3734
Shop Hours
Mon-Thu: 7:30am-5:30pm
Fri-Sun: Closed
Affiliates & Certifications
About Evolution Automotive
Since 1962, Evolution Automotive (previously Transfix Automotive) has been there for the people of central Oregon. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Bend has to offer.
Our family of technicians and service staff sees their work here at Evolution Automotive as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
Evolution Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Evolution Automotive the best car service in Bend!
Are you ready to experience the best Bend car service available? Please give us a call for scheduling options.
The Absolute Best Car Service in Central Oregon
What sets Evolution Automotive apart from all of the others in Bend, OR?
Trust: When it comes to auto repair in Bend, OR, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Evolution Automotive, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Bend auto repair table.
Time: We take the time we need to provide you with top quality car service, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
2009 Suzuki SX4
Mileage122,417Service Date11/25/2024Services Performed- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Verified customer concern. – Inspected for dash/warning lights, found; No related lights. – Scanned computer control modules & found code; **P0713 for transmission fluid temp sensor A circuit high – Inspected & found; Wires to transmission fluid temp sensor chewed through by rodent. Repaired wires to sensor. Test drove. Verified code does not return and issue did not return. Cruise control functioning normally. – Determined / Suspect; Chewed through wiring for transmission temp sensor causing cruise control to auto shut of. – Recommends; Adding rodent deterrent to engine area.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 122,909 miles. – Engine oil level & condition; Full. Brown / L3, prior to service. – Front brake pads at approximately; – Rear brake pads at approximately; – Inspected for dash/warning lights, found; TPMS light on. Had code B1412 for tire pressure low sensor 2. Set all tires to spec of 32psi. – Scanned computer control module and found; See diagnostics. – Washer fluid reservoir leaking fluid / L3. More diagnostic time necessary to determine repair needed. – Windshield wipers torn / L3. Recommend replacing front wiper blades.
Dennis & Christine L. gave our service a 5 star review on 11/26/20242015 Jeep Grand Cherokee
Mileage63,690Service Date11/21/2024Services Performed- TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, shifted well and cruise control functioned normally. Brakes worked well with a nice firm pedal. A/C cycled on and off as designed. Heater worked well. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; See diagnostics – LOF sticker shows next oil service due at 67,002 miles. – Engine oil level & condition; Full. Clean. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Inspected for tuneup / spark plug needs and found; Spark plugs worn / L3 – L4 = Past Due. Throttle body dirty / L3 = Due. Recommend performing engine tuneup with replacement of all spark plugs, necessary plenum gaskets, throttle body and fuel injection services. – Inspected for timing belt/timing chain needs and found; Vehicle equipped with a timing chain. No abnormal noises. – Inspected engine air filter and found; Clean. – Inspected cabin air filter and found; Clean. – Performed charging system test and found; All systems passed. – Verified ac, heat & defrost operate properly. – Verified cruise control functions properly. – Verified 4×4 function (if applicable). – Inspected tires on vehicle and found; Tires getting low. Front tread approximately 4/32 and rear 5/32. Minimum tread spec 3/32. Recommend watching tire tread and consulting with tire shop if necessary. – Inspected spare tire (if accessible). – Coolant in radiator has pulp/gel type white-ish colored chunks floating in it / L4. No signs of oil leaks that are contaminating coolant. Recommend starting with a coolant flush and watch coolant condition closely moving forward. **Further Damage Possible** – Driver side lower hydraulic engine mount leaking oil / L4. Passenger side engine mount worn in appearance / L2. Transmission mount appears to be in good condition. Recommend replacing both engine mounts. (Recommend repairs be performed with engine tuneup due to cross over labor) ***Further Damage Possible*** – Right front strut leaking oil / L1 – L2. Passing jounce test. Recommend replacing both front struts.
- TECHNICIAN – Test drove vehicle, inspected operation & found; No issues related. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found code; **P0456 for evap emissions system small leak, very small leak. – Inspected & found; Performed visual inspection of all hoses, valves, solenoids and charcoal canister. All appear to be in good condition. Performed system self test via scan tool. Passed large & medium leak test. Scanner does not perform a small leak test. – Recommends; Taking to dealership related to this code.
- Technician removed intake tube and upper intake manifold to gain access. Installed engine crane to raise and support engine assembly for access. Removed and replaced both lower hydraulic engine mounts. Performed engine tune-up. Removed and replaced all spark plugs. Gained access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
- Technician performed coolant flush; Used approximately 4 gallons of coolant.
Elias & Amanda K. gave our service a 5 star review on 11/22/20242007 Chevrolet Tahoe
Mileage285,708Service Date11/12/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. "Low oil pressure" warning came on during test drive. No ticking noises heard. Oil pressure gauge went to zero. Cycled key and pressure went back to 30-40 psi. Issue only happened once during test drive. – Inspected for dash/warning lights, found; Check engine light. – Scanned computer control modules & found codes; ECM/PCM **P0521 for engine oil pressure sensor performance (current) – Inspected & found; Performed fault tracing as outlined related to code. Removed oil pressure sensor & screen, found screen has debris / L2 – L3. Verified connector on sensor good. Jumped grey wire to tan/ black wire and found scan tool showing 90 psi. Verified circuit was good. Fault tracing shows first step related to this issue would be to start by replacing the oil pressure sensor and screen, based on findings. Then if issue returns/persists then fault tracing indicates the next step is to replace the VLOM Assembly (valve lift oil manifold). – Note: VLOM assembly is known to leak oil pressure internally into engine assembly – Recommends; Starting with replacing the oil pressure sending unit/sensor and screen. Then retesting. If issue persists then the next step is to replace the VLOM assembly. ***FURTHER DAMAGE POSSIBLE***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 290,000 miles. – Engine oil level & condition; Full. Good. – Oil leaking at oil cooler seal / L3. Engine oil is dripping off the transmission onto the ground. Recommend replacing oil cooler seal and cleaning affected area. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 4mm, 30% = Due. Rotors rusty / L3 with lip / L3. Recommend replacing rear brakes pads and rotors. – A/C compressor clutch melted / L5. Recommend replacing ac compressor and retesting system. – Inspected for dash/warning lights, found; "Service park assist". – Scanned computer control module and found codes; PARK ASSIST MODULE **B0958 for park aid rear sensor 1, circuit short/open circuit **B0961 for park aid rear sensor 4, circuit short/open circuit Recommend taking to body shop for diagnostics and repairs. ECM/PCM Below codes not likely related to current low oil pressure light. **P0562 for system voltage low history) **P0573 for brake switch voltage (history) **P0621 for generator terminal "L" circuit (history) All codes are history codes, noted battery and alternator appear fairly new and are these codes were likely related to issues prior. – See age/mileage disclaimer. Vehicle has 285,708 miles on it.
- Technician removed and replaced oil pressure sensor. Cleared code. Test drove vehicle. No issues present. Let idle for approximately 1/2 hour then test drove again. Let vehicle rest for about 1 hour then test drove again. Verified no oil pressure messages present on any test drives and verified related code did not return. – Note: If "low oil pressure" message returns and/or code **P0521 returns. Recommend to stop driving immediately and take to shop for further repairs.
- Technician removed and replaced engine oil cooler seal. Cleaned affected area. Topped off engine oil. Test drove. Verified repair.
Paul K. gave our service a 5 star review on 11/13/20242007 Mazda 6
Mileage123,210Service Date10/30/2024Services Performed- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No concerns found with driveability. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; Bottom of rear differential assembly wet with oil. Raised vehicle in air on lift for better access. Found rear differential oil leaking from crack at fill plug. Note: A temporary type repair was performed prior but temporary fix now leaking. Rear differential assembly case has crack where the plug inserts. – Determined / Suspect; Rear differential case has crack / L4. Temporary fix not holding well. – Recommends; Replacing rear differential assembly and related components. Found new rear differential assembly not available. Was able to source used differential assembly.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 126,898 miles. Last service was performed over one year ago. – Engine oil level & condition; Dark / L2 -L3. Recommend performing oil service as it has been over one year since last service was performed. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 6mm. Rotors have hot spots / L4. – Scanned computer control module and found; No codes. – Rear driveline, front u joint boot torn / L3. Recommend replacing rear driveline assembly. Found this part is obsolete and no longer available, unable to source new or used. Recommend sending driveline out to shop that can inspect and determine if it can be rebuilt. – Rust / L3 – L4. See rust disclaimer.
- Technician removed rear wheels, brake calipers, rotors, rear driveline and rear spindles to gain access. Removed cover from used rear differential assembly, inspected gears, verified pattern set up is correct which indicates bearings are in good condition at this time. Fluid that drained out of unit was clean and in good condition. No concerns found with used assembly. Removed rear differential assembly. Installed used differential assembly with new rear differential mount and all available new screws and bolts. Note; Front differential mount not available & has been discontinued. Inspected customers front differential mount and found it to be in very good condition and fairly new looking. Reassembled all components. Filled rear differential with gear oil. Cleaned components. Test drove. Verified repair. Let vehicle sit in shop overnight. Reinspected next day, verified no leaks present. Performed additional test drives. Verified repair.
JP M. gave our service a 5 star review on 10/30/20242004 Toyota 4Runner
Mileage261,758Service Date10/24/2024Services Performed- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns on test drive. Heat appeared to function normally. No overheating. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; None related. – Inspected & found; Found coolant level low. Added approximately 1/2 gallon of coolant to system. Performed pressure test of cooling system. Found water pump leaking coolant / L3. Performed block check test (due to high miles) and found system passed, no exhaust gas found in coolant. – Note: Radiator cap is worn / L3. – Determined / Suspect; Water pump faulty and leaking. Coolant getting low is likely the cause of heat not working. – Recommends; Replacing water pump, thermostat, serpentine belt, radiator cap, upper and lower coolant hoses. ***FURTHER DAMAGE POSSIBLE***
- TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Inspected for dash/warning lights, found; Maintenance due light on. TPMS light on. – Scanned computer module and found; **P0455 for evap pressure sensor large leak. Will need further diagnostic related to this code. Possible dealer only diagnostic and repair. – Engine oil level & condition; Full. Brown / L3 = Due. – Engine air filter dirty / L3 = Due. Recommend replacing engine air filter. – Front differential fluid dark / L3 = Due. Recommend performing front differential service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 6mm. – Front sway bar link boot torn / L3 = Due. Recommend replacing both front sway bar links. ***POSSIBLE SAFETY CONCERN*** – Rear shocks leaking / L3. Worn on jounce test / L2. Recommend replacing both rear shocks. – TPMS light on on dash. Found code **C2121 for transmitter not received all 4 wheels. Recommend taking to tire shop related to this issue. – See age/mileage disclaimer. Vehicle is approximately 20 years old and has 261,758 miles on it.
Theresa & Bob S. gave our service a 5 star review on 10/24/20242017 Dodge Durango
Mileage108,630Service Date10/22/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. – Inspected for dash/warning lights, found; Check engine and start/stop service required message. – Scanned computer control modules & found code; **P1404 for EGR valve close position performance. – Inspected & found; Followed fault tracing per code. Cleared codes per fault tracing. Reset adaption calibration to zero, found code repost within a few minutes of engine running at idle. Performed EGR valve self test, found valve opens and closes but does not close all the way. Reading should show 0% but shows 2 to 3%. – Determined / Suspect; EGR valve not fully closing, seat likely full of carbon or valve is internally faulty. – Note: EGR valve is currently on national back order of an estimated 4-6 weeks. – Recommends; Starting with removing EGR valve and cleaning pintle seat then retest. If code returns then the EGR valve will need to be replaced along with necessary coolant. (note: part is currently on national backorder)
- TECHNICIAN – Inspected operation & found; No windshield washer sprayer action. Could hear pump running. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; None related. – Inspected & found; Verified fluid reservoir full of clear water like liquid. Found main supply hose disconnected at driver side spray nozzle. Snapped hose back into place. Verified sprayer nozzles working. – Determined / Suspect; Components were not connected properly. Working once all components were connected. – Recommends; Draining out water in reservoir and filling with proper winter washer fluid.
- BRAKE SYSTEM – INSPECT FRONT & REAR AXLE FLUID – INSPECT PCV VALVE – INSPECT SUSPENSION SYSTEM – INSPECT – [Inspect front suspension, tie rod ends, boot seals and replace if necessary.] CABIN AIR FILTER – REPLACE – Inspected and found full of debris / L3 = Due. Recommend replacing cabin air filter. ENGINE OIL – REPLACE – Inspected and found engine oil life counter shows 80%. Oil change sticker shows oil change is past due. Recommend changing engine oil if sticker is correct and oil service is past due. SPARK PLUGS – REPLACE – Inspected and found; Spark plugs worn / L3 – L4 = Past Due. Recommend performing engine tuneup with replacement of all spark plugs, necessary gasket, throttle body and fuel injection services. **Further Damage Possible**
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 107,192 miles. – Engine oil level & condition; Dash counter shows at 80% oil life. – Front brake pads at approximately; 4mm, 30% = Due. Rotors have hot spots / L3. Components do not appear to be lubricated / L5. Recommend replacing front brake pads and rotors. **SAFETY CONCERN** – Rear brake pads at approximately; 2-3mm, 10-20% = Past Due. Rotors have hot streaking / L3. Recommend replacing rear brakes pads and rotors. **SAFETY CONCERN** – Brake fluid dark and dirty / L3 = Due. Recommend performing brake fluid service. – Rear wiper blade tip coming apart / L4. Recommend replacing rear wiper blade. – Left front tire has steel belts showing on inner tread / L5. Tread separation has started / L4. Front tread approximately 1/32. Rear tread approximately 7/32. *** SAFETY CONCERN *** VEHICLE SHOULD NOT BE DRIVEN UNTIL NEW TIRES ARE INSTALLED ***
- BRAKE SYSTEM – INSPECT – [Inspect the brake linings, parking brake function.] FRONT & REAR AXLE FLUID – INSPECT – [Inspect the front and rear axle fluid, change if using your vehicle for police, taxi, fleet, off-road or frequent trailer towing.] PCV VALVE – INSPECT – [Inspect and replace if necessary.] SUSPENSION SYSTEM – INSPECT – [Inspect front suspension, tie rod ends, boot seals and replace if necessary.] CABIN AIR FILTER – REPLACE ENGINE OIL – REPLACE – [Under no circumstances should oil change intervals exceed 10,000 miles (16,000 km) or twelve months, whichever comes fi
Gary & Lisa D. gave our service a 5 star review on 10/22/20242019 Volvo V90 Cross Country
Mileage45,309Service Date10/17/2024Services Performed- Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full, dark/due for service/L3 – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 3mm, rotors have a lip /L2- Recommend replacing rear brake pads and rotors – Inspected for dash/warning lights, found; -None – Scanned computer control module and found; No codes or software updates. -Transmission fluid is dark/Due /L3- Recommend transmission service.
Sean C. gave our service a 5 star review on 10/17/20242010 Ford Escape
Mileage75,601Service Date10/7/2024Services Performed- CUSTOMER STATES: WOULD LIKE US TO PERFORM PREVIOUS RECOMMENDATIONS
- Technician performed engine tune-up. Removed intake manifold to gain access, removed and replaced all spark plugs. Reassembled with installation of new plenum gasket set. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
- Technician removed front right wheel, alternator belt, harmonic balancer to gain access. Reassembled all components with installation of new crankshaft seal, serpentine belt tensioner, and serpentine (alternator) belt. Cleaned affected area. Test drove. Verified repair.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 77,623 miles. – Engine oil level & condition; Full. Light brown. – Front brake pads at approximately; 8mm. – Rear brakes = Drum and are not visible for inspection. – Front crank seal leaking engine oil / L2. Recommend replacing front crankseal. – Scanned computer control module and found; No codes.
Tyler D. gave our service a 5 star review on 10/7/20242010 Ford Escape
Mileage200,910Service Date10/1/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; At first vehicle drove well. Both in hybrid mode and gas motor mode. Once vehicle hits operating temperature it loses power, the "wrench" light comes on and vehicle goes into limp mode. – Inspected for dash/warning lights, found; "Wrench" light – Scanned computer control modules & found; **P0A7C-00 Motor electronics overtemp- Current/Active fault code. – Inspected & found; Performed fault tracing for code. Checked all fuses and connections at the temperature sensor and electric coolant pump. Vehicle has a dedicated coolant pump for the hybrid electronics. Have 12 volts and good ground. No pump action when activated. Hooked up a separate power and ground and still no pump action. Checked internal resistance and have over 5k ohms. Spec is 60-85 ohms. – Determined / Suspect; The hybrid electric coolant pump is internally faulty causing the electronics to over heat. – Recommends; Replaced the MCS ( hybrid coolant) pump and coolant. ***FURTHER DAMAGE CONCERN***
- TECHNICIAN – Test drove vehicle, inspected operation & found; Severe shimmy in steering wheel while braking, worse at high speeds / L4. Brake components do not appear to be properly lubricated / L5. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes. – Inspected & found; **Front brake rotors have a blue tint / L3 and high and low spots = warping causing shimmy/vibrations. **Front brake pads 6mm. **Front brake components do not appear to be lubricated / L5. – Recommends; Replacing front brake pads and rotors. ***SAFETY CONCERN***
- TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; See diagnostics. – Rear brake = Drum. Not visible for inspection. – Brake fluid dark / L2 – L3 = Due. Will likely be due at next oil service interval. – Transmission service dark / L3 = Due. Recommend performing transmission service. – Front shocks leaking oil / L3. Worn and fail jounce test / L3 – L4. Recommend replacing both front struts. ***Possible Safety and Further Damage Concern*** – Snow tires on vehicle. Recommend taking to tire shop and having snow tires exchanged for non winter tires. **Possible Safety Concern** Note; Tire tread is approximately 5/32, minimum spec is 3/32. – Inspected spark plug due to mileage and found spark plug appeared to be in good condition. – See age/mileage disclaimer. Vehicle has 200,910 miles on it. – Note: Transmission in this vehicle have some known failure issues. Recommend driving lightly, performing transmission services and if any transmission concerns arise recommend having diagnostics performed right away.
- Technician removed lower engine cover to gain access. Drained coolant. Removed and replaced mcs hybrid coolant pump. Reassembled all components. Vacuum filled cooling system. Activated pump to finish bleed sequence. Cleared codes. Test drove. Verified repair. Verified code did not return.
- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark and due. No concerning debris found. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends; Performing transmission services approximately every 30,000 miles.
Joe N. gave our service a 5 star review on 10/2/20242008 Toyota Avalon
Mileage209,376Service Date9/24/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Driving car up hill to duplicate concern, found transmission shifted down and vehicle was bogging down. Transmission started to slip. Then transmission shifted hard and did not have 5th or sixth gears. Happened with cruise control on and off. – Inspected for dash/warning lights, found; Check engine light, TPMS light and service light on. – Scanned computer control modules & found; No related codes. – Inspected & found; Transmission fluid is full but very dark/L5 with a burnt smell. Line pressure is good until the 5th/6th drum is activated then looses pressure. This indicates an internal pressure loss. Most likely due to crack in clutch pack drum for 5th and 6th gears. – Note: Cv axle boots torn / L3. **SAFETY CONCERN** – Determined / Suspect; Transmission has internal issues and should be replaced. – Recommends; Replacing transmission assembly, TCM Programming, Rear main seal, CV axles and alignment.*** POSSIBLE SAFETY CONCERN ***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 210,363 miles. – Maintenance due light on. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 6mm – Rear brake pads at approximately; ** 0MM = Metal to metal/below spec. Recommend replacing rear pads and rotors. Will need to inspect related to calipers and replace calipers if necessary. *** THIS IS A SAFETY CONCERN – VEHICLE SHOULD NOT BE DRIVEN *** – Scanned for codes and found multiple codes; ** P0300 Random cylinder misfire. – Inspected related to this code and found; Spark plugs worn/L3 = Due. Recommend performing engine tune up with replacement of all spark plugs, necessary plenum gasket, throttle body and fuel injection services. ** Further Damage Possible ** ** P0057 Oxygen sensor heater circuit low Bank2 sensor 2 – Inspected related to this code and found; Sensor is internally faulty/L5 -Recommend replacing both rear 02 sensors. **P0333 Knock sensor 2 circuit high input Bank2 – Inspected related to code and found; No continuity on knock sensor circuit. Sensor and connector are faulty. Recommend replacing knock sensor and connector. -Front CV axle boots torn and leaking grease/L3. Recommend replacing front CV axles with transmission repairs. *** SAFETY CONCERN *** -Rear struts leaking oil/L3 barely pass jounce test. Recommend replacing rear struts and an alignment. *** Possible Safety Concern *** -Hood support shocks are weak/L3. Recommend replacing hood support shocks. – TPMS light on on dash. Recommend taking to tire shop.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Jay & Dee Dee H. gave our service a 5 star review on 9/24/20242013 Ford Focus
Mileage90,717Service Date9/23/2024Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, shifted well. Brakes function well, no vibrations or noises. No concerns found during test drive. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 92,665 miles. – Engine oil level & condition; Full, good. – Front brake pads at approximately; 5mm, 40%. Recommend watching front brake at brake pad and rotor replacement may be due soon, due at approximately 3.5-4mm. – Rear brakes = Drum brakes and are not visible for inspection. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs worn / L3 – L4 = Past due. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services. ***Further Damage Possible*** – Checked cabin air filter and found; Full of debris / L3 – L4. Recommend replacing cabin air filter. ***Further Damage Possible*** – Battery terminals corroded / L3. Recommend performing terminal /cable service. ***Further Damage Possible*** – Fluids inspected and found to be in good condition. – Belts inspected and found to be in good condition. – No leaks found. – Suspension components found to be in good condition. – Found vehicle is equipped with a timing chain, no abnormal noises or leaks found in the area. – Found spare tire was flat. Technician inflated spare tire to spec. Recommend having tire shop inspect for any leaks. – Front and rear tire tread approximately 5/32. Note: Minimum spec is 3/32. DOT code: 4716 indicating tires are approximately 8 years old and may be at end of life. Recommend taking to tire shop for inspection related to age of tires. ***Possible Safety Concern***
- Technician performed engine tune-up. Removed and replaced all spark plugs. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
- Technician removed battery terminals, applied battery terminal cleaner with anti-corrosion protectant, scrubbed terminals, dried all components. Reinstalled terminals to battery. Test drove. Verified repair.
- Technician removed cover. Removed and replaced cabin air filter. Reassembled all components. Test drove. Verified repair.
Damian W. gave our service a 5 star review on 9/23/20242020 Volvo V60 Cross Country
Mileage46,052Service Date9/18/2024Services Performed- TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well, shifted well. Found while braking from 35 mph a high pitched squeal can be heard/L3 starting from the Right rear wheel area. Then a louder squeal can be heard from the Left front wheel/L4. – Inspected for dash/warning lights, found; none – Scanned computer control modules & found; none – Inspected & found; Raised vehicle in air and removed wheels. Found the front driver side rotor has uneven wear and a a hot spot on the top edge of rotor face/L3. Found the Right rear rotor Has blue streaks/L3 indicating poor heat dissipation. Front pad thickness is 12mm and rear pad thickness 11mm. – Determined / Suspect; Faulty front and rear pad and rotor contact causing noises. – Recommends; Replacing front and Rear pads brake pads and rotors.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Jordan I. gave our service a 5 star review on 9/20/2024