Welcome to Evolution Automotive
If you’re looking for auto repair in Bend, OR, you’ve found us. Here at Evolution Automotive we work hard to earn your trust and loyalty. We know how important it is to find a car service you can rely on, so your satisfaction is our top priority each and every day.
Here at Evolution Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Bend offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. We strive to build quality relationships with all of our customers and to provide them with dependable and honest auto repair and service.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in central Oregon, we are totally confident that Evolution Automotive is the best option!
Address
Evolution Automotive
63089 Sherman Rd Ste 5
Bend, OR 97703-5750
(541) 388-3734
Shop Hours
Mon-Thu: 7:30am-5:30pm
Fri-Sun: Closed
Directions
Payment Types
Affiliates & Certifications
About Evolution Automotive
Since 1962, Evolution Automotive (previously Transfix Automotive) has been there for the people of central Oregon. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Bend has to offer.
Our family of technicians and service staff sees their work here at Evolution Automotive as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.
Evolution Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Evolution Automotive the best car service in Bend!
Are you ready to experience the best Bend car service available? Please give us a call for scheduling options.
The Absolute Best Car Service in Central Oregon
What sets Evolution Automotive apart from all of the others in Bend, OR?
Trust: When it comes to auto repair in Bend, OR, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.
Talent: At Evolution Automotive, you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Bend auto repair table.
Time: We take the time we need to provide you with top quality car service, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.
Recently Serviced Vehicles
2015 Chevrolet Silverado 1500
Mileage161,095Service Date6/12/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Engine was overheating / L4. – Inspected for dash/warning lights, found; None – Scanned computer control modules & found; No Codes – Inspected & found; Verified coolant level full. No external leaks found. Tested the radiator cap, cap failed pressure test, tested system with a good cap, vehicle still overheating. Tested radiator with temp gun and found normal temperatures with variance of approximately 25 degrees from right to left side. Confirmed the motor cooling fan working well and as designed. Performed combustion chamber leak test, test passed. Confirmed that the water pump is working properly. Removed thermostat and inspected operation and found spring was off center and blocking the thermostat holding the thermostat in the closed position. And found jiggle valve also held in closed position with no bypass flow. – Determined / Suspect; Faulty thermostat, compromised sensor and worn out radiator cap. – Recommends; Starting with replacing thermostat with housing, coolant temp sensor and radiator cap and then re-test to see if there are any further concerns. ***FURTHER DAMAGE POSSIBLE***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 158,851 miles. – Engine oil level & condition; Full, Brown / L3, Overdue per sticker, Recommend performing an oil service. – Front brake pads at approximately; 4mm, 30% = Due. Recommend replacing front brake pads and rotors. – Rear brake pads at approximately; 4mm, 30% = Due. Recommend replacing rear brake pads and rotors. – Inspected for dash/warning lights, found; None – Scanned computer control module and found; No Codes – Transmission fluid redish/brown / L3 = Due. Recommend performing a transmission service (Pan Off).
- Technician removed Intake air tube to gain access. Removed and replaced thermostat housing with thermostat, thermostat gasket, coolant temperature sensor and coolant reservoir cap. Topped off coolant, verified full and at correct level. Cleaned affected area. Test drove. Verified repair.
- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician performed transmission service and inspection: – Removed transmission pan and drained transmission fluid. – Inspected transmission fluid condition, found; Dark / L3. – Inspected transmission pan for concerns, found; No concerns. – Cleaned transmission pan including magnet, installed new transmission pan gasket and transmission filter, reinstalled transmission pan, filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified Service. – Recommends; Performing transmission service again in approximately 30,000 miles.
Cheryl J. gave our service a 5 star review on 6/13/20252013 Ford Focus
Mileage96,691Service Date6/11/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove and shifted well. – Inspected for dash/warning lights, found; None – Scanned computer control modules & found; None – Inspected & found; Technician removed wheels to gain access and inspected all brakes. Found front pads at 4mm (30%). Rotors have a lip and grooves / L3. Rear drum brake shoes at 80%. – Determined / Suspect; Front pads and rotors due to be replaced. – Recommends; Replacing front brake pads and rotors.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 99,360 miles. – Engine oil level & condition; Full – Front brake pads at approximately; 4mm, 30%. Rotors grooved / L2 & Lip L3. Recommend replacing front brake pads and rotors. – Rear drum brakes approximately; 4mm,80%. – Inspected for dash/warning lights, found; None – Scanned computer control module and found; No Codes – Right front upper hydraulic engine mount worn out / L4, leaking oil / L3. Causing excessive engine movement. Recommend replace mount.**Further Damage Possible***
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed and replaced right front engine mount. Test drove. Verified repair.
Damian W. gave our service a 5 star review on 6/12/20252022 Nissan Frontier
Mileage24,338Service Date5/28/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- CONTINUED: ONE TIME BRAKES LOCKED UP WHILE DRIVING WHEN THEY DID NOT APPLY, ONLY LASTED ABOUT 1 SECOND AND ONLY HAPPENED ONE TIME. SUSPECT IT IS A RADAR PROBLEM AND/OR DEALER SOFTWARE UPDATE NEEDED. IF THEY NEED TO TAKE TO DEALER THEY WOULD LIKE THE FUSE DISCONNECTED SO IT CAN BE DRIVEN SAFELY. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Brakes work well. Cruise control working well. All cameras front and rear are working well. Unable to duplicate concern. – Inspected for dash/warning lights, found; None – Scanned computer control modules & found; ABS MODULE **C1116 Stop lamp switch MULTI AUDIO VISUAL AV MODULE **U1300-01 AV communication circuit (history) **B132C-13 TCU connection (history) **B2E17-06 (TBD) TLS Session error (history) SONAR MODULE **B2721-63 Rear Left Center Sensor (history) **B2722-63 Rear Right Center Sensor (history) **B2723-97 Rear Right Corner Sensor (history) **B2756-94 Rear Sensor (history) LASER/RADAR MODULE **C1A16-97 Radar Stain, component obstructed or blocked (history) – Inspected & found; For ABS code – C1116, the only current code, technician performed fault tracing for brake pedal switch. All systems pass. Checked connector, no issues. Measured internal resistance of brake switch, all 4 terminals in spec according to Nissan fault tracing. Verified switch operation via scan tool and verified all brake lights working. Cleared code, code did not return, no issues found. All codes for AV and Radar have no fault tracing for codes. These codes are not current. Suspect possible issue with Forward Collision Avoidance System (FCAS), verified all components clear and not obstructed and all wiring appears to be in good condition. – Determined / Suspect; Not able to duplicate driveability concerns. Found multiple codes. Suspect CAN BUS issue. – Note: Customer requested we remove fuse so they can drive without braking issue presenting. Due to liability issues we would be unable to remove any fuses from vehicle. – Recommends; Starting with having local company perform Software updates then retesting. If this does not resolve issues then recommend taking to Nissan dealership for further evaluation. ***POSSIBLE SAFETY CONCERN*** – During call to customer they added additional details, stated; Added a tow ball about a year ago. About six months ago is when dash lights related to this started coming on intermittently but only about once a month. A few months ago the lights were coming on intermittently but about once a week. Past week or so have been on a lot, multiple times a day. Noticed that the lights often came on when they were sitting in car with foot on the brake, car started but keeping foot on the brake for over 30 seconds or more without starting to go. Stated they removed tow ball last week and had not seen lights come on since removing tow ball. Customer wondering if issue is related to tow ball. – Technician went back to car. Started car with foot on brake, kept car in park and foot on the brake for approximately 45 seconds and found ABS and tracs lights came on. Do not suspect issue is related to tow ball.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 25,332 miles. – Engine oil level & condition; Full, Dark / L2-L3 = due soon. – Front brake pads at approximately; 8mm – Rear brake pads at approximately; 9mm – Inspected for dash/warning lights, found; None – Scanned computer control module and found; (See DIAG List) – Cabin air filter not accessible for inspection. – Brake fluid dark / L3 = Due. Fluid level between min/max marks. Recommend performing a brake fluid service. – Service light/message on. All tires at 7/32. Recommend taking to tire shop for evaluation.
- After programming was performed 4 additional test drives were performed. Car was restarted 4 additional times, with holding down brake pedal for extended time. Found no concerns. Related dash lights did not com
Angie M. gave our service a 5 star review on 5/28/20252010 Ford Pickup
Mileage51,658Service Date5/13/2025Services Performed- Technician performed power steering service: emptied the power steering reservoir, filled with fresh power steering fluid, disconnected return line, routed return line to catch bottle, started car, flushed the power steering fluid until clean, verified system and reservoir full, bled air from system. Road tested. Verified.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well. No concerns found. – Inspected for dash/warning lights, found; "Oil service due" – Scanned computer control modules & found; No codes. – Inspected & found; SEE COURTESY INSPECTION
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 52,642 miles. Past due by sticker. – Engine oil level & condition; Full. Dark / L2 – L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. – Brake fluid full, dark / L3 = Due. Recommend performing brake fluid service. – Power steering fluid full, dark / L3 = Due. (prior to service) – Coolant full and tested good to -20 degrees (spec). Appears to be in good condition at this time. – Transmission fluid full and red, appears to be in good condition at this time. Found transmission fluid dipstick missing, note: cap was installed but not dipstick present. Recommend replacing transmission fluid dipstick. *** Further Damage Possible *** – Front and rear differential oils full and in good condition at this time. – Transfer case fluid approximately 1 qt low (holds approx. 2 qts). No signs of leaks found at this time. Recommend performing transfer case service. *** Further Damage Possible *** – Inspected for dash/warning lights, found; Maintenance due/ Oil (change soon). – Scanned computer control module and found; No codes. – Inspected spark plugs and found in good condition = No tuneup needs at this time.
- Technician drained transfer case fluid and refilled transfer case fluid. Test drove. Verified repair.
- Technician raised the truck in the air. Installed new transmission dipstick and cap assembly. Verified the transmission fluid at correct level. Road tested and verified repair.
Barbara R. gave our service a 5 star review on 5/20/20252015 Mazda CX-9
Mileage211,707Service Date4/29/2025Services Performed- CONTINUED: They picked up car, drove home, ran fine, no check engine light on. TECHNICIAN – Test drove vehicle, inspected operation & found; Ran fine, no rough running noted. No concerns noted. – Inspected for dash/warning lights, found; Check engine light not on and did not flash during test drive. – Scanned computer control modules & found code; ** P0316 Misfire detected at start up. – Cleared code for fault tracing, found code did not return. – Inspected & found; Checked all connectors at fuel injectors, all okay. Ran car for a few minutes and could smell sulfur like catalytic converter type smell. Checked connectors at coils, found #5 coil connector latch broken. Spark plugs have light wear / L1 – L2. – Determined / Suspect; Connector for coil #5 faulty, not staying connected all the way. – Note: Sulfur smell from cats may have been present due to "misfire issue" or may be unrelated and be from a bad catalytic converter. – Recommends; Starting with replacing connector at #5 coil then retesting. ***FURTHER DAMAGE POSSIBLE*** – During call to customer they noted they had noticed the sulfur smell just a little while before the check engine light issue started.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 210,962 miles. Past due by sticker. – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. – Inspected for dash/warning lights, found; Tire warning. No Codes. Rear Left tire only has 17lbs in it. Added air to spec in tire. No signs of damage or active leak. Recommend watching tire pressure and if tire continues to loose air recommend taking to tire shop. ***Further Damage and Possible Safety Concern*** – Rear main seal leaking engine oil / L3. Engine oil full. Recommend replacing rear main seal. – Engine oil pan gasket leaking engine oil / L3, at driverside upper corner. Possible drip down from rear main seal. Recommends replacing engine oil pan gasket and performing necessary oil service if necessary. Note: oil pan will be inspected and shop will advise if pan is necessary as well. (requires transmission removal) – Battery terminals corroded / L2. Recommend terminal service. – Water in left headlight assembly / L3. Recommend replacing left or both front headlight assemblies.
- Technician removed and replaced ignition coil connector on cylinder #5. Performed multiple test drives, scanned computers. Found no misfires present and code did not return. Did not find sulfur/cat smell to be present after any test drives. Verified repair.
- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
Nicole S. gave our service a 5 star review on 4/30/20252018 Volvo XC60
Mileage58,850Service Date4/22/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- CONTINUED: This am new message on dash "12 v battery charging fault, stop safely" was on. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No driveability issues noted. – Inspected for dash/warning lights, found; Start stop system service required & 12v battery charge fault messages. – Scanned computer control modules & found codes; CEM **B10A6-13 for support battery power input circuit open **B129-F-96 for battery control switch module – Inspected & found; Per fault tracing cleared codes. Removed cover for auxiliary/support battery under hood. Found after market fuse holder connected into positive post for support battery located on battery control module. Found wire was loose. Tested battery, only had 1.5 volts, voltage did not change with vehicle running. Auxiliary battery failed load test. Removed after market fuse holder and tightened nut properly. Started vehicle, found both batteries started with having 14.8 volts. After running for a few minutes found auxiliary battery voltage dipped down below 5 volts and stayed low. Found when backing vehicle out of shop code **B10A6 – 13 returned right away. – Note: This battery controls the stop start feature and is linked in with other modules. If left as is will/can drain main battery. – Determined / Suspect; Connection of auxiliary battery and battery control module was loose and had an after market fuse holder in place. These issues caused the auxiliary battery for the start stop feature to drain and fail. – Recommends; Removing the yellow fuse holder cable and not reinstalling it. Then replacing the auxiliary support battery and then resetting the BCSM module. *** Further Damage Possible ***
- TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 6mm, 50%. – Spark plugs worn / L3 = Due. Mileage maintenance guide recommends replacing spark plugs at 60,000 miles. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services.
- Technician disconnected both batteries. Performed battery reset for system. Cleared all codes. Removed and replaced the auxiliary battery. Test drove. Verified repair. Verified no codes returned.
Josh C. gave our service a 5 star review on 4/23/20252008 Nissan Xterra
Mileage177,859Service Date4/9/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- CONTINUED: Electrical connections feel loose. VDS/slip light on since no start issues have been going on. TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle started with no issues. – Inspected for dash/warning lights, found; VDC/SLP – Scanned computer control modules & found; ABS/VDC/SLP ** C1109 Battery voltage out of range ** C1163 Steering angle sensor circuit fault ** C1143 Steering angle sensor circuit fault -(These codes are caused by low battery voltage.) – Inspected & found; Under hood both battery cables were very loose and battery hold down was loose as well. Battery looks very new. Tightened down clamps and load tested system. The battery, alternator and starter motor pass testing. Performed parasitic draw and found no draw on system. Cleared fault codes and reset steering angle sensor. Road tested and codes did not re post. Vehicle starting very well. – Determined / Suspect; Previous battery may have been faulty but terminals and hold down weren't tight enough causing intermittent bad connections and losing power and issues are now resolved.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 179,758 miles. Past due by sticker. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 5mm, 40%. Min thickness 3.5 to 4mm. Recommend watching rear brakes and replacing when due. – Inspected for dash/warning lights, found; TPMS light on. ** C1704 Low pressure left front ** C1705 Low pressure right front ** C1706 Low pressure right rear ** C1707 Low pressure left rear Found all tires were at 31 PSI. Set all to 36 PSI. Cleared codes and reset system. – DOT code 4122 -Front and Rear Tire tread at 9/32. – Spark plugs worn / L1 = Not due.
Steve & Kristina R. gave our service a 5 star review on 4/9/20252013 Acura MDX
Mileage142,160Service Date3/27/2025Services Performed- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 134,467 miles. Per sticker vehicle is approximately 7,693 miles past due for oil service. – Engine oil level & condition; Full. Dark / L3 = Due, prior to oil service. – Front brake pads at approximately; 5mm, 40%. Recommend watching front brakes as they may be due soon. – Rear brake pads at approximately; 6mm,50%. – Inspected for dash/warning lights, found; Maintenance due light on. "Check DRL system" message. – Scanned computer control module and found; **B1079 daytime running light malfunction **B1387 power tailgate sensor pulse B **B1388 power tailgate driver motor circuit malfunction **B2184 assistants door mirror motor horizontal sensor input error Inspected and found all lights working. No signs of damage to components. Cleared codes, found message returned right away. Recommend diagnostic time related to this light and these codes. – Engine air filter dirty / L3 = Due. Recommend replacing engine air filter. – Transmission fluid dark brown / L3 = Due. Recommend performing transmission fluid service. – Windshield cracked / L4. Recommend taking to glass shop for replacement. **Possible Safety Concern**
- Technician removed and replaced engine air filter. Test drove. Verified repair.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Dark red / L3. No concerns. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends; Perform next transmission service in approximately 30,000 miles.
Kim & Jay B. gave our service a 5 star review on 3/27/20252013 Ford F-150
Mileage128,826Service Date3/5/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Clicking noise from rear when driving, went away when brakes were applied. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; Right rear brake caliper missing the anti rattle clip, this is allowing the brake pad to moved back and forth in caliper. – Removed right rear wheel to inspect and found: Verified missing anti rattle clip and no issue found with brake caliper. – Recommends; Replacing rear brake pads under warranty with install of anti rattle clips. (under warranty – see ro#29379)
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 130,484 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 8mm. See diagnostic details.
- Technician removed both rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads, installed anti rattle clip. Lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Kiel M. gave our service a 5 star review on 3/6/20252009 Kia Borrego
Mileage191,308Service Date2/17/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- *** CUSTOMER NOTED THERE ARE TWO KEYS; ONE WORKS FOR IGNITION AND ONE WORKS FOR DOOR ***
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Indicator light for 4 hi or 4 lo does not come on when 4×4 selected. Found lights do turn on when vehicle is started and running system self test. No driveability concerns noted. – Inspected for dash/warning lights, found; Check engine light – Not related. – Scanned computer control modules & found; No related codes. – Inspected & found; Verified 4X4 working as designed, raised rear wheels off the ground, selected 4×4 and found vehicle pulls forward. Vehicle does shift into and out of 4 wd, 4 hi and 4 lo. Inspected function via scan tool, also shows changing into and out of 4×4. Selector indicator on scan tool only shows dotted line, indicating the sensor is not sending signal to instrument cluster to turn on the indicator lamp. "Motor position sensor" not reading. Note: there is limited information available on this vehicle. It is unclear if the 4×4 switch or the transfer case module on transfer case send the indicated position to the instrument cluster. – Determined / Suspect; 4×4 functioning as designed. Indicator is not lighting up due to lack of communication from either the TOD (torque on demand)/4×4 switch or the module on the transfer case. Note: Found transfer case assembly is discontinued and TOD switch is discontinued. – Recommends; Starting with replacing the TOD/4×4 switch then retest, if issue does not resolve then transfer case module may need to be replaced. Note: found parts are obsolete for TOD/4X4 switch and transfer case.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Shifter worked as designed every time. Attempted to duplicate concern numerous times and shifter never stuck. – Inspected for dash/warning lights, found; Check engine light. – Scanned computer control modules & found code; TCM **P0705 for transmission range sensor malfunction – Inspected & found; Shifter working as designed, did not become stuck at any time. Monitored all selected points via scan tool, verified all 4 inhibitor switch positions were correct and coming on/off as designed when each gear selected; park, neutral, reverse and drive. No faults found at this time. Note: On this vehicle it is necessary to have the brake pedal fully depressed to move shifter. Code is for the PRNDL switch which is attached to the valve body inside of the transmission and could be related to the issue with the shifter becoming stuck. – Determined / Suspect; Unable to duplicate any concern or problem. Suspect based on code the issue could be related to a faulty prndl switch which is internal to the transmission/valve body area. Note: Replacing PRNDL may require transmission replacement. – Recommends; Return for further diagnostic if issue becomes worse.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle making loud rattle noise at stops from engine area / L5. – Inspected for dash/warning lights, found; Check engine light. – Scanned computer control modules & found code; ECM **P0018 for crank/cam shaft correlation bank 2 "A" – Inspected & found; Rotational rattle noise coming from engine components / L5, noise very consistent. Verified engine oil full. Listened with stethoscope and verified noise coming from timing chain / L5. Noise is the loudest at the crankshaft pulley. – Determined / Suspect; Timing chain components worn/"stretched". – Recommends; Contacting the Kia dealership to determine if there are options for performing the timing chain repair on this vehicle or if engine replacement is necessary. ***POSSIBLE SAFETY AND FURTHER DAMAGE CONCERN***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 192,300 miles. – Engine oil level & condition; Dark / L2. – Front brake pads at approximately; 3mm, 20% = DUE. Rotors warped / L4 and grooved / L3. On test driv
Bill E. gave our service a 5 star review on 2/18/20252006 Volvo XC90
Mileage121,059Service Date2/12/2025Services Performed- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; Engine runs well. Vehicle makes a horrible "Creaking" type noise while driving over bumps, turning, accelerating and braking / L5. – Inspected for dash/warning lights, found; None related to issue – Scanned computer control modules & found; None related to issue. – Inspected & found; While driving the vehicle pulls to the right when accelerating / L5. Pulls left when braking / L5. Raised vehicle in air and inspected steering and suspension components. ** Front struts very weak and fail jounce test / L5. Was able to compress struts by hand. ** Front sway bar links making clunking noises and have too much play / L5. **Front lower control arm bushings are torn and worn out / L3. Upon further inspection found all 4 sub frame bolts loose, was able to turn all 4 of the bolts three turns. Torqued down to spec 105 NM plus 120 Degrees. Found the front bushings have aftermarket IPD silicone inserts that are not installed properly/fully. ( These are very difficult to install and usually break. We do not recommend installing these and we do not install these at our shop.) The bushings are unevenly installed causing the bolt center plate to pinch the bushing rather than crush and center the bushings. The subframe will always be loose until these inserts are removed. ** Lower engine mount worn/ sagging / L3. – Determined / Suspect; The subframe inserts not mounted properly and should be removed. Front lower control arms, front struts, front sway bar links and engine mount worn out. – Recommends; TO START: Lowering subframe. Removing silicone inserts, replacing both front lower control arms, both front struts, both front sway bar links and right front lower engine mount. Then sending out for alignment. Then testing for any further issues. *** SAFETY AND FURTHER DAMAGE CONCERN ***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 123,703 miles. – Engine oil level & condition; Full and clean. – Engine oil dipstick handle broken / L5. Recommend replacing dipstick. – Front brake pads at approximately; 10mm – Rear brake pads at approximately; 9mm – Inspected for dash/warning lights, found; Check engine light – Scanned computer control module and found; ** P0455 Evaporative emissions system large leak, no flow. Recommend taking to dealership to diagnose and repair.) – Engine oil leaks at both valve cover gaskets / L4. Recommend replacing both valve cover gaskets, plenum gaskets and topping off oil. – Spark plugs no easily accessible for inspection. Were worn L2 when checked in 2022, suspect may be due for tuneup at this time. Note: Some cross over labor with Valve cover gaskets repairs. – Cabin air filter dirty and full of debris / L4. Recommend replacing filter. **Further Damage Possible** – Engine air filter dirty / L3. Has a K&N filter. Recommend performing K&N service/cleaning. -Transmission fluid is dark/Due for service / L3. Recommend Drain and fill service. – Rear wiper blade missing tip / L5 & attachment on arm broken. Recommend replacing rear wiper blade & arm. – Gas door hinge is broken / L5. Recommend replacing hinge.
Jeff & Katie S. gave our service a 5 star review on 2/14/20252015 Toyota RAV4
Mileage81,449Service Date1/30/2025Services Performed- TECHNICIAN: – Test drove vehicle, inspected transmission operation & found; Vehicle drove and shifted well. Shifts through all gears and torque converter lock up as designed. – Inspected for dash lights and found; None. – Scanned computer control modules & found; No codes. – Inspected transmission fluid level & condition on dipstick, found; Fluid level full and fluid dark / L4 = PAST DUE FOR SERVICE. – Inspected exterior of transmission for leaks & damage, found; No leaks or damage. – Determined/Suspect; Safe to service, however fluid past due for service and may need a secondary fluid service to get back to ideal condition. Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid is dark / L4. No debris found in fluid. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Determined/Suspect; Transmission is shifting well at this time. – Recommends; Servicing again in approximately 10,000 to 15,000 miles due to how dark the fluid was during this service.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 85,984 miles. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 7mm – Rear brake pads at approximately; 3mm (20%)= PAST DUE. Rotors have a lip / L3. Recommend replacing rear brake pads and rotors. ***Possible Safety Concern*** – Inspected for dash/warning lights, found; None – Scanned computer control module and found; No codes stored. – Spark plugs worn / L3 = Due. Recommend performing engine tune up with replacement of all spark plugs, throttle body and fuel injection services. – Left front sway bar link has a torn boot and leaking grease / L3. Recommend replacing front sway bar end links. **Possible Safety Concern** – DOT code on tires is: 0518, indicating tires are approximately 7 years old and may be getting to end of life. Tread approximately 8/32 front and 7/32 rear. Recommend taking to tire shop for evaluation.
- TECHNICIAN – Test drove vehicle, inspected operation & found; Minor squeak heard from steering column / L1. – Inspected & found; Noise comes from half way up the steering column. This noise is usually due to a seal that is difficult to access and not likely to create any problems or concerns. In most cases the noise tends to happen when vehicle is cold and goes away once warmed up. – Recommends; Returning to shop if any issues with steering arise or if noise becomes louder and more prominent.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed both front wheels to gain access. Removed and replaced both front sway bar end links. Reassembled all components. Test drove. Verified repair.
Bruce S. gave our service a 5 star review on 2/6/2025
