4.9(149 REVIEWS)
  • Mon: 7:30 am-5:30 pm
  • Tue: 7:30 am-5:30 pm
  • Wed: 7:30 am-5:30 pm
  • Thu: 7:30 am-5:30 pm
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed
63089 Sherman Rd Ste 5 Bend, OR 97703-5750
Schedule Appointment
(541) 388-3734

Subaru

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  • 2009 Subaru Tribeca

    Subaru Tribeca
    Mileage
    97,749
    Service Date
    7/20/2026
    Services Performed
    • TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Verified the A/C doesn't blow cold air. Slightly cooler on the passenger side. – Inspected for dash/warning lights, found; None – Scanned computer control modules & found; No codes. – Inspected & found; Hooked up pressure gauges to system. Found zero pressure. Indicates no refrigerant in system. Installed a test charge with leak tracer dye. Verified the compressor comes on and system bows cold air. Inspected all accessible points on A/C system. Found the high side service valve is leaking Refrigerant/L3. – Determined / Suspect; Leaking valve is source of concern. System cant operate with no refrigerant/Freon. – Recommends; Replacing both service valves and charging system fully and adding leak tracer dye.
    • TECHNICIAN INSPECTED AND FOUND: – No LOF sticker indicating when last serviced. – Engine oil level & condition; Full, Dark brown/L3. -Recommend oil service. – Front brake pads at approximately; 8mm – Rear brake pads at approximately; 6mm – Oil leak at timing chain cover area. -Recommend Subaru specialist elevate and repair. – Transmission fluid is dark/Due/L3. -Recommend DNF fluid service. -Both front CV axle Inner boots split open And joints are dry./L5. -Recommend replacing both front CV axles. *** THIS IS A POTENTIAL SAFETY ISSUE ***
    • Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
    • once system was recovered, Technician remove and replaced both service valves. Charged system fully and added leak tracer dye.
    • Technician performed A/C Service: recovered refrigerant from system, pulled vacuum, checked system for leaks. **Quantity of refrigerant evacuated from system: 0 oz Charged System with necessary refrigerant and pag oil. **Quantity of refrigerant added back in to the system: 32 oz Tested system and Air Flow Temp. Test Drove and verified service repairs.
    • Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark/L4. No debris found in fluid. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Determined/Suspect; Transmission is shifting very good at this time. – Recommends; Performing transmission services approximately every 30,000 miles.
     
    Anne P. gave our service a 5 star review on 7/21/2026

  • 2005 Subaru Outback

    Subaru Outback
    Mileage
    178,230
    Service Date
    7/1/2026
    Services Performed
    • Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
    • TECHNICIAN – Test drove vehicle, inspected operation & found; Can hear a loud rattler noise /L4 front 25 to 50 MPH. – Inspected & found; With a helper, raise car in air and listened with stethoscope while they drove the vehicle up to 50 MPH. Noise seems to be coming from the center support bearing on the rear drive line. Verified nothing rubbing on he drive line. There is a loose heat shield but not causing a noise and not contacting anything. – Determined / Suspect; The rear drive shaft may need to be replaced to resolve issue. – Recommends TO START; Replacing rear drive line and test further if needed.
    • TECHNICIAN INSPECTED AND FOUND: – No LOF sticker indicating when last serviced. – Engine oil level & condition; Full, Drak/Due/L3 (Serviced today) – Front brake pads at approximately; 6mm – Rear brake pads at approximately; 4mm (30%), Rotors lip/L3. -Recommend replacing rear brake pads and rotors. – Engine oil leaks at base of cylinder head gaskets/L3. Recommend having Subaru specialists repair cylinder head gasket. – Air filter dirty/L3. Recommend replacing air filter. – Transmission fluid is dark/Due/L3. -Recommend performing transmission service. – Front struts leak oil/L3. -Recommend replacing front struts and alignment. -Front control arm bushings cracked through/L3. -Recommend replacing lower control arms.
     
    Becky K. gave our service a 5 star review on 7/1/2026

  • 2013 Subaru Outback

    Subaru Outback
    Mileage
    133,593
    Service Date
    11/18/2025
    Services Performed
    • CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
    • TECHNICIAN – Test drove vehicle, inspected operation & found; Could hear a growling type noise / L4-L5. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; **P0841 Secondary oil pressure sensor performance **P0700 Transmission control system fault. – Inspected & found; Ran vehicle while in the air, found noise coming from transmission. – Determined / Suspect; Internal transmission failure. – Recommends; Recommend having vehicle inspected further at the dealership, we are unable to source parts for this repair.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 133,241 miles. – Engine oil level & condition; Full, brown / L2. – Front brake pads at approximately; 3mm, 20%, rotors rusty / L3. Recommend replacing front brake pads and rotors. *** Possible Further Safety and Further Damage Concern *** – Rear brake pads at approximately; 6mm. Rear rotors rusty / L3. Recommend replacing rear brake pads and rotors. – Air filter dirty / L3. Recommend replacing air filter. – Right side low beam bulb not working / L3. Recommend further diagnosis for this issue. – Battery terminals corroded / L2-L3. Recommend performing a battery terminal service. – Wiper blades streaking / L3. Recommend replacing both front wiper blades. – Tires; Dot code (3319) Tires are over 5 years old, front tread 7/32, rear tread 8/32. Recommend having vehicle tires inspected at a tire shop for repair recommendations.
     
    John V. gave our service a 5 star review on 11/18/2025

  • 2015 Subaru Outback

    Subaru Outback
    Mileage
    111,720
    Service Date
    12/4/2024
    Services Performed
    • Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 110,070 miles. Past due by sticker. – Engine oil level & condition; Full. Brown / L3 = Due. Prior to oil service. – Front brake pads at approximately; 6mm. – Rear brake pads at approximately; 8mm. – Inspected for dash/warning lights, found; None. – Scanned computer control module and found; No codes. – Engine air filter dirty / L3 = Due. Recommend replacing engine air filter. – Transmission fluid dark / L3 = Due. Recommend performing transmission service. – Coolant level low, found coolant leaking at crossover pipe and hoses going to pipe / L3. Topped off coolant, added approximately 1 quart. Recommend replacing cross over pipe gaskets, hoses, necessary intake manifold gasket and coolant. Note: Ac service may be necessary with repair. Note: If not performing repair at this time recommend watching coolant level and keeping full. ***Further Damage Possible*** – On cold start up in am of second day, with very cold temperatures outside, serpentine belt was noisy/squeaking / L3. Sprayed belt with water and noise went away. Recommend replacing serpentine belt.
    • Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark and dirty / L3 = Due. No concerning debris. – Filled with CVT transmission fluid. Inspected for leaks. Scanned control module. Road tested vehicle. Verified service. – Recommends; Performing transmission service again in approximately 50,000 to 75,000 miles or when due by condition.
    • Technician removed air filter, cleaned out air box. Installed new air filter. Reassembled all components. Test drove. Verified repair.
    • Technician removed and replaced serpentine/alternator belt. Test drove. Verified repair.
     
    Carrie & Josh W. gave our service a 5 star review on 12/4/2024

  • 2017 Subaru Outback

    Subaru Outback
    Mileage
    59,002
    Service Date
    7/17/2024
    Services Performed
    • CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
    • TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; ** Front brake pads at 6mm. Rotors have lip / L2. **Rear brake pads at 3mm. 20% = Below minimum spec. Rotors have lip / L2. – Recommends; Replacing rear brake pads and rotors now. **Possible Safety Concern.*** Watching front brake pads and rotors, may be due with next oil service.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 63,769 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 6mm. Rotors have lip / L2. – Rear brake pads at approximately; 3mm, 20% = Past due. Rotors have lip / L2. Recommend replacing rear brake pads and rotors. – Scanned computer control module and found; No codes.
    • Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
     
    Tino & Collette V. gave our service a 5 star review on 7/17/2024

  • 2007 Subaru Outback

    Subaru Outback
    Mileage
    166,261
    Service Date
    12/12/2023
    Services Performed
    • CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
    • TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. No related warning lights on. – Scanned computer control modules & found; No codes. – Inspected & found; The date sticker on battery is 11/17. Performed load test. Found it passes. Alternator passes, starter also passes. – Determined / Suspect; Battery passes testing but is 6 years old. Should be replaced due to age. – Recommends; replacing battery due to age.
    • TECHNICIAN – Inspected & found; Verified complaint. Rear wiper motor not working, sprayer works well. Checked fuse #23 for power. Has 12 volts. Removed tailgate panel to access wiper motor and wiring harness. Checked pin #1 for power from fuse 23. Have 12 volts. Both grounds are good. Signal to operate is good. Jumped power from pin # 2 and ground, wiper will move slowly but very slow if i keep tapping wire to ground. – Determined / Suspect; wiper motor internally faulty. – Recommends; replacing rear wiper motor.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker no found/visible. – Engine oil level & condition; Clean, not yet due. – Front brake pads at approximately; 5 mm – Rear brake pads at approximately; 3mm rotors have minor hot spots /L1-/L2. Recommends replacing rear brake pads and rotors. THIS IS A POSSIBLE SAFETY CONCERN. – Scanned computer control module and found; no codes. – Front struts noisy over bumps, knocking noises /L4. Pass jounce test. Recommends replacing front struts and sending out for alignment. (Previous Recommendation) – Front lower control arm bushings cracked through /L4. Recommends replacing both lower control arm bushings and send out for alignment. – Throttle body dirty /L3. Recommends throttle body and fuel injection service. – Cabin air filter dirty /L3. Recommends replacing air filter behind glove box. – Air bag light on on dash. Code 26 Passenger air bag fault. Recommends body shop or dealership for further diagnostic and repairs. – TPMS light on dash. Multiple codes stored for each wheel. Multiple tire pressure sensor codes. Recommends taking to tire shop for further diagnostic and repairs.
     
    Tom H. gave our service a 5 star review on 12/16/2023

  • 2009 Subaru Outback

    Subaru Outback
    Mileage
    136,684
    Service Date
    9/26/2023
    Services Performed
    • TECHNICIAN – Test drove vehicle, inspected operation & found; 2 noises. #1 at start up could hear starter rattling / L3 and then it goes away. Previous recommendation to replace starter when replacing the transmission assembly. #2 When driving at high rpms can hear an internal engine knocking type noise / L2-L3. This noise indicates internal engine wear. Recommend starting with adding thicker engine oil (15W40) & oil stabilizer additive during oil services. Note: Oil change is not a fix to this issue. Recommend replacing engine assembly replacement to fix noise or when due. ***Possible Safety or further damage possible***. – Scanned computer control modules & found; No related codes.
    • TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 139,378 miles. – Engine oil level & condition; Full. Clean / L1. – Front brake pads at approximately; 10mm. – Rear brake pads at approximately; 8mm. – Check engine light on. Air bag light, traction control light also on. Scanned computer control module and found code; **C0071 for steering angle sensor power supply malfunction. The steering angle sensor code can set off multiple lights, such as check engine light, traction control, and air bag light. Recommends taking to dealer or body shop for further diagnostic. ***Possible Safety Concern*** – Engine oil leaking at front right cam seals / L2-L3. Recommend replacing seals. – Verfied transmission fluid leaking at transmission assembly case halves / L3. Recommend moving forward with replacing transmission assembly under warranty as planned. – Battery appears worn/old. No sticker with date. Battery may need to be replaced soon. – Starter making rattling noise at start up / L3. Recommend replacing starter assembly. Recommend replacing with transmission repairs as there is cross over labor. – Engine making knocking noise with high rpms. Recommend starting with changing to using a thicker engine oil with oil services. See diagnostic details. – Right front cv axle boot cracked / L3. Recommend replacing right front cv axle assembly. Recommend performing with transmission repairs as cross over labor applies. ***Possible safety concern*** – Right and left side bushings on the control arms are cracking / L3. Recommend replacing control arm/ball joint assembly and sending out for necessary alignment. – Clutch slave cylinder found to be leaking fluid / L3 during repairs. Recommend replacing clutch slave cylinder under warranty. – Washer squirter not functioning. Recommend diagnostic time related to this issue. – TPMS light on for all 4 wheel sensors. Suspect wheels do not have speed sensors installed. Recommend consulting with tire shop.
    • CUSTOMER STATES THEY WOULD LIKE US TO PERFORM REPAIRS/SERVICE AS PREVIOUSLY RECOMMENDED; Replace Transmission Assembly under warranty.
    • Technician removed piece of exhaust, rear driveline, both front axles, and crossmember to gain access to the transmission. Technician removed and replaced transmission assembly. Filled transmission with fluid. Reassembled all components. Test drove. Verified repair.
    • With transmission repairs technician removed and replaced clutch slave cylinders. Bled hydraulic system for clutch assembly. Reassembled all components. Test drove. Verified repair.
    • With transmission repairs. Technician removed and replaced starter assembly. Test drove. Verified repair.
    • Technician performed oil service: drained engine oil, replaced filter and filled with engine oil. Added lucas oil stabilizer additive. Road tested. Verified service. No leaks.
     
    Stephen L. gave our service a 5 star review on 9/27/2023

  • 2021 Subaru Forester

    Subaru Forester
    Mileage
    22,427
    Service Date
    5/3/2022
    Services Performed
    • TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found vehicle drove well. No concerns found. No abnormal noises. Transmission and engine functioned as designed. – Scanned computer control modules & found no current codes. – LOF sticker shows next oil service due at 24,316 miles. Due to upcoming travel plans customer has requested an oil service be performed today. – Engine oil level & condition, found full and clean. – Front brake pads at approximately 60%. – Rear brake pads at approximately 60%. – Technician attempted to inspect spark plug for tune up needs, found park plugs are not easily accessible on this vehicle. Per Mitchell 1 systems maintenance recommendations, manufacturer recommends replacing spark plugs every 60,000 miles and does not appear due at this time based on the current vehicle mileage. – Performed charging system test and found, battery passes the load test. No recommendations at this time. – Tires are at approximately 30% life left on them, with a date stamp of 4420 indicating they were manufactured the 44th week of the year 2020. – Fluids inspected and found to be in good condition and at proper levels. – All other visible components of the engine and drive train were inspected and found to be in good condition with no current concerns. Technician topped off all accessible engine fluids.
    • Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
     
    Diane T. gave our service a 5 star review on 5/3/2022