CRM Mitchell1 2023-04-02T21:57:55+00:002004 Toyota Highlander CRM Mitchell1 2023-04-02T21:57:55+00:00
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; vehicle drove well, felt a scarping/vibration at times in steering wheel, found it happened in both directions, issue did not change with vehicle speeds. – Scanned computer control modules & found; no related codes. – Inspected & found. Verified scraping feeling is felt in the steering wheel, when happening placed hand on steering column cover, could feel the scarping in the plastic column covers. Checked lower section of column down by gas pedal with stethoscope. Checked a long column with stethoscope. Verified noise happens from the middle section to the top of the column areas. Verified power steering fluid full, no leaks present in power steering system. – Determined there is an internal issue with components inside of the steering column, most likely from the bushings at the top and the middle being worn out and causing the noise, bushings are part of the steering column. The intermediate shaft generally wears out equally with the steering column and should be replaced at the same time as the steering column. The clock spring and plastic components for the air bag generally break during removal for repairs on a vehicle of this age because of brittle plastic and would also need to be replaced during this repair. – Recommends starting with replacing the steering column, intermediate shaft and the clock spring for the air bag. Will need to inspect once components are apart and confirm if there are any other components compromised or related to this issue. Retest after repairs to confirm there are no other related issues. ****Attempted to source parts for theses repairs and found their are no steering columns available with our sources at this time. Dealer stated unknown back order and possible out of production. We are unable to offer a repair for this at this time due to lack of warranty-able parts.***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 254,762 miles. – Engine oil level & condition; full and clean. – Engine area is covered in residual oil from what appears to be a valve cover gasket leak that has since been repaired but residual oil remains. – Front brake pads at approximately; 75%. – Rear brake pads at approximately; 30%, rotors worn with hotspots / L3. Recommend replacing rear brake pads and rotors. – Check engine light on. VSC light on. TPMS light on. Scanned computer control module and found multiple codes; ***B2799 for immobilizer fault. This code is related to when the vehicle was trying to be stared with the non chipped key. Cleared code and code did not return. ***P0420 for cat converter bank 1. Cleared code and code returned. This is an exhaust related code. Recommend taking vehicle to an exhausts shop for diagnostic and repairs. VSC/ABS MODULE codes; ***1-C1223 for fault in ABS control system ***1-C1246 […]
CRM Mitchell1 2022-09-25T21:58:41+00:002013 Toyota 4Runner CRM Mitchell1 2022-09-25T21:58:41+00:00
- Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
- CUSTOMER REQUESTS THAT THE 150K INSPECTION BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found, vehicle drove well. – Scanned computer control modules & found no codes. **INSPECTION ITEMS** -DRIVER'S FLOOR MAT – CHECK – [Check installation of driver's floor mat. – BALL JOINT & DUST COVERS – INSPECT – BRAKE LINEHOSE CONNECTIONS – INSPECT – BRAKE SYSTEM – INSPECT – DRIVESHAFT BOOTS – INSPECT – ENGINE COOLANT – INSPECT – EXHAUST PIPES & MOUNTS – INSPECT – FLUID LEVELS – INSPECT – FRONT AXLE FLUID – INSPECT – FUEL SYSTEM – INSPECT – RADIATOR & CONDENSER – INSPECT – REAR AXLE FLUID – INSPECT – STEERING SYSTEM – INSPECT – TRANSFER CASE FLUID – INSPECT – TRANSMISSION FLUID – INSPECT – ***PROPELLER SHAFT – LUBRICATE*** – Done ***REPLACEMENTS – INSPECT AND ADVISE*** – AIR CLEANER ELEMENT – REPLACE – technician found filter is very clean at this time. Replacement not needed. – CABIN AIR FILTER – REPLACE – technician found cabin air filter is very dirty and full of debris / L3. Recommend replacing cabin air filter. – ENGINE COOLANT – REPLACE – found coolant passed the moisture test and shows good to -40 degrees. No recommendation to replace at this time unless customer prefers. – ENGINE OIL & FILTER – REPLACE – done – ***PROPELLER SHAFT BOLTS – RETORQUE*** – done – ***TIRES – ROTATE*** – all tires at 8/32. Can rotate tires if customer desires.
- ***CUSTOMER REQUESTED THOROUGH INSPECTION*** TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 143,375 miles. Maintenance due light is on. Vehicle is scheduled for an oil service today. – Engine oil level & condition, found full, dark due prior to oil service. – Front brake pads at approximately 70%. – Rear brake pads at approximately 30% and rear rotors have hot spots / L3. Recommend replacing rear brake pads and rotors. – Scanned computer control module and found; no codes. – Due to vehicle mileage checked for tuneup / spark plug needs, found spark plugs somewhat worn / L2 but not due at this time. – Serpentine belt glazed / L3. Recommend replacing the serpentine belt. – Battery fails load test, battery terminals are corroded / L2. Recommend replacing battery and performing terminal cleaning service. ** FURTHER DAMAGE CAN OCCUR** – Under Chassis has some rust around sub frame and suspension/ L2. Note; rust can make repairs more time consuming and can require extra parts.
- Removed access panel behind glove box. Removed and replaced cabin filter. Verified repair.
- Technician removed and replaced serpentine belt. Verified repair.
- Removed battery hold down and cables to access battery. Removed and replaced battery. Reassembled all components. Verified repair.
- Technician removed battery terminals, applied battery terminal cleaner with anti-corrosion […]
CRM Mitchell1 2021-12-17T23:02:45+00:002004 Toyota 4Runner CRM Mitchell1 2021-12-17T23:02:45+00:00
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found vehicle drove well. Due to snow and slush on ground, unable to hear any abnormal noises. – Scanned computer control modules & found no codes stored. – Inspected all suspension and steering components. All are good and tight at this time. Did find the front and rear brake pads are thin at 25% life left. Worn brakes can cause odd noises while turning. However, unable to duplicate concern.
- TECHNICIAN – Test drove vehicle, inspected operation & found the serpentine belt is slipping and very noisy. – Inspected & found The serpentine belt is glazed over and worn out. -Recommends replacing belt to solve the issue.
- Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures and road tested.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF was due at 241,084 miles, overdue 159 miles by sticker. Recommend performing engine oil service. – Engine oil level full – Front brake pads at approximately 25% – Rear brake pads at approximately 25% – Due to vehicle mileage check for tuneup / spark plug needs, spark plugs are difficult to access did not check at this time.
Theresa & Bob S. gave our service a 5 star review on 12/16/2021
CRM Mitchell1 2021-12-11T23:01:35+00:002005 Toyota Tacoma CRM Mitchell1 2021-12-11T23:01:35+00:00
- TECHNICIAN: – Test drove vehicle, inspected transmission operation & found slight rattle noise from shifter in areas; 2, 4 & 6. – Scanned computer control modules & found no codes. – Inspected transmission fluid level & condition, found full, no abnormal brass or metal noted. – Inspected exterior of transmission for leaks & damage, found no concerns. – Determined bushings and shifter are worn, these are not components that were part of or covered under warranty as related to the transmission replacement. – Recommends replacing the shift tower assembly.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 254,240miles. – Engine oil level – Front brake pads at approximately – Rear brake pads at approximately
- Technician performed drain and fill transmission service. Drained fluid, found a very normal and small amount silver in fluid. Filled system with gear oil as outlined for service. Test drove and verified repair. – Determined there were no concerns found.
Rodney K. gave our service a 5 star review on 12/10/2021