CRM Mitchell1, Author at Evolution Automotive

2010 Ford Escape
Mileage
75,601
Service Date
10/7/2024
Services Performed
CUSTOMER STATES: WOULD LIKE US TO PERFORM PREVIOUS RECOMMENDATIONS
Technician performed engine tune-up. Removed intake manifold to gain access, removed and replaced all spark plugs. Reassembled with installation of new plenum gasket set. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
Technician removed front right wheel, alternator belt, harmonic balancer to gain access. Reassembled all components with installation of new crankshaft seal, serpentine belt tensioner, and serpentine (alternator) belt. Cleaned affected area. Test drove. Verified repair.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 77,623 miles. – Engine oil level & condition; Full. Light brown. – Front brake pads at approximately; 8mm. – Rear brakes = Drum and are not visible for inspection. – Front crank seal leaking engine oil / L2. Recommend replacing front crankseal. – Scanned computer control module and found; No codes.
Tyler D. gave our service a 5 star review on 10/7/2024
2010 Ford Escape
Mileage
200,910
Service Date
10/1/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; At first vehicle drove well. Both in hybrid mode and gas motor mode. Once vehicle hits operating temperature it loses power, the "wrench" light comes on and vehicle goes into limp mode. – Inspected for dash/warning lights, found; "Wrench" light – Scanned computer control modules & found; **P0A7C-00 Motor electronics overtemp- Current/Active fault code. – Inspected & found; Performed fault tracing for code. Checked all fuses and connections at the temperature sensor and electric coolant pump. Vehicle has a dedicated coolant pump for the hybrid electronics. Have 12 volts and good ground. No pump action when activated. Hooked up a separate power and ground and still no pump action. Checked internal resistance and have over 5k ohms. Spec is 60-85 ohms. – Determined / Suspect; The hybrid electric coolant pump is internally faulty causing the electronics to over heat. – Recommends; Replaced the MCS ( hybrid coolant) pump and coolant. ***FURTHER DAMAGE CONCERN***
TECHNICIAN – Test drove vehicle, inspected operation & found; Severe shimmy in steering wheel while braking, worse at high speeds / L4. Brake components do not appear to be properly lubricated / L5. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes. – Inspected & found; **Front brake rotors have a blue tint / L3 and high and low spots = warping causing shimmy/vibrations. **Front brake pads 6mm. **Front brake components do not appear to be lubricated / L5. – Recommends; Replacing front brake pads and rotors. ***SAFETY CONCERN***
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; See diagnostics. – Rear brake = Drum. Not visible for inspection. – Brake fluid dark / L2 – L3 = Due. Will likely be due at next oil service interval. – Transmission service dark / L3 = Due. Recommend performing transmission service. – Front shocks leaking oil / L3. Worn and fail jounce test / L3 – L4. Recommend replacing both front struts. ***Possible Safety and Further Damage Concern*** – Snow tires on vehicle. Recommend taking to tire shop and having snow tires exchanged for non winter tires. **Possible Safety Concern** Note; Tire tread is approximately 5/32, minimum spec is 3/32. – Inspected spark plug due to mileage and found spark plug appeared to be in good condition. – See age/mileage disclaimer. Vehicle has 200,910 miles on it. – Note: Transmission in this vehicle have some known failure issues. Recommend driving lightly, performing transmission services and if any transmission concerns arise recommend having diagnostics performed right away.
Technician removed lower engine cover to gain access. Drained coolant. Removed and replaced mcs hybrid coolant pump. Reassembled all components. Vacuum filled cooling system. Activated pump to finish bleed sequence. Cleared codes. Test drove. Verified repair. Verified code did not return.
Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark and due. No concerning debris found. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends; Performing transmission services approximately every 30,000 miles.
Joe N. gave our service a 5 star review on 10/2/2024
2008 Toyota Avalon
Mileage
209,376
Service Date
9/24/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Driving car up hill to duplicate concern, found transmission shifted down and vehicle was bogging down. Transmission started to slip. Then transmission shifted hard and did not have 5th or sixth gears. Happened with cruise control on and off. – Inspected for dash/warning lights, found; Check engine light, TPMS light and service light on. – Scanned computer control modules & found; No related codes. – Inspected & found; Transmission fluid is full but very dark/L5 with a burnt smell. Line pressure is good until the 5th/6th drum is activated then looses pressure. This indicates an internal pressure loss. Most likely due to crack in clutch pack drum for 5th and 6th gears. – Note: Cv axle boots torn / L3. **SAFETY CONCERN** – Determined / Suspect; Transmission has internal issues and should be replaced. – Recommends; Replacing transmission assembly, TCM Programming, Rear main seal, CV axles and alignment.*** POSSIBLE SAFETY CONCERN ***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 210,363 miles. – Maintenance due light on. – Engine oil level & condition; Full and clean – Front brake pads at approximately; 6mm – Rear brake pads at approximately; ** 0MM = Metal to metal/below spec. Recommend replacing rear pads and rotors. Will need to inspect related to calipers and replace calipers if necessary. *** THIS IS A SAFETY CONCERN – VEHICLE SHOULD NOT BE DRIVEN *** – Scanned for codes and found multiple codes; ** P0300 Random cylinder misfire. – Inspected related to this code and found; Spark plugs worn/L3 = Due. Recommend performing engine tune up with replacement of all spark plugs, necessary plenum gasket, throttle body and fuel injection services. ** Further Damage Possible ** ** P0057 Oxygen sensor heater circuit low Bank2 sensor 2 – Inspected related to this code and found; Sensor is internally faulty/L5 -Recommend replacing both rear 02 sensors. **P0333 Knock sensor 2 circuit high input Bank2 – Inspected related to code and found; No continuity on knock sensor circuit. Sensor and connector are faulty. Recommend replacing knock sensor and connector. -Front CV axle boots torn and leaking grease/L3. Recommend replacing front CV axles with transmission repairs. *** SAFETY CONCERN *** -Rear struts leaking oil/L3 barely pass jounce test. Recommend replacing rear struts and an alignment. *** Possible Safety Concern *** -Hood support shocks are weak/L3. Recommend replacing hood support shocks. – TPMS light on on dash. Recommend taking to tire shop.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Jay & Dee Dee H. gave our service a 5 star review on 9/24/2024
2013 Ford Focus
Mileage
90,717
Service Date
9/23/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, shifted well. Brakes function well, no vibrations or noises. No concerns found during test drive. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 92,665 miles. – Engine oil level & condition; Full, good. – Front brake pads at approximately; 5mm, 40%. Recommend watching front brake at brake pad and rotor replacement may be due soon, due at approximately 3.5-4mm. – Rear brakes = Drum brakes and are not visible for inspection. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs worn / L3 – L4 = Past due. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services. ***Further Damage Possible*** – Checked cabin air filter and found; Full of debris / L3 – L4. Recommend replacing cabin air filter. ***Further Damage Possible*** – Battery terminals corroded / L3. Recommend performing terminal /cable service. ***Further Damage Possible*** – Fluids inspected and found to be in good condition. – Belts inspected and found to be in good condition. – No leaks found. – Suspension components found to be in good condition. – Found vehicle is equipped with a timing chain, no abnormal noises or leaks found in the area. – Found spare tire was flat. Technician inflated spare tire to spec. Recommend having tire shop inspect for any leaks. – Front and rear tire tread approximately 5/32. Note: Minimum spec is 3/32. DOT code: 4716 indicating tires are approximately 8 years old and may be at end of life. Recommend taking to tire shop for inspection related to age of tires. ***Possible Safety Concern***
Technician performed engine tune-up. Removed and replaced all spark plugs. Removed air box and intake tube to gain access to the throttle body, thoroughly cleaned throttle body. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
Technician removed battery terminals, applied battery terminal cleaner with anti-corrosion protectant, scrubbed terminals, dried all components. Reinstalled terminals to battery. Test drove. Verified repair.
Technician removed cover. Removed and replaced cabin air filter. Reassembled all components. Test drove. Verified repair.
Damian W. gave our service a 5 star review on 9/23/2024
2020 Volvo V60 Cross Country
Mileage
46,052
Service Date
9/18/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well, shifted well. Found while braking from 35 mph a high pitched squeal can be heard/L3 starting from the Right rear wheel area. Then a louder squeal can be heard from the Left front wheel/L4. – Inspected for dash/warning lights, found; none – Scanned computer control modules & found; none – Inspected & found; Raised vehicle in air and removed wheels. Found the front driver side rotor has uneven wear and a a hot spot on the top edge of rotor face/L3. Found the Right rear rotor Has blue streaks/L3 indicating poor heat dissipation. Front pad thickness is 12mm and rear pad thickness 11mm. – Determined / Suspect; Faulty front and rear pad and rotor contact causing noises. – Recommends; Replacing front and Rear pads brake pads and rotors.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors, with lubricated backing plates. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Jordan I. gave our service a 5 star review on 9/20/2024
2021 Toyota Highlander
Mileage
49,697
Service Date
9/18/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. No TPMS light or messages at this time. – Scanned computer control modules & found code; **C2123 transmitter ID3 not received (history code – not current) – Inspected & found; All tire pressures set at 35lbs. All tpms sensor working. Suspect; Possible issue with transmitter #3. – Recommends; Taking to tire shop.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Maintenance due light on. – Engine oil level & condition; Full. Brown / L2, prior to service. – Front brake pads at approximately; 9mm. – Rear brake pads at approximately; 7mm.
Scott & Denise B. gave our service a 5 star review on 9/18/2024
2015 Jeep Renegade
Mileage
128,514
Service Date
9/9/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; At idle engine running very rough / L4. Could hear thud type noise from passenger side of engine area. Could hear noise on sudden stops and on acceleration. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; Had helper perform power braking in shop and found both engine and transmission mounts weak and allow excessive movement of engine and transmission assembly. Found lower torque mount cracked through with rubber pushed out of metal housing / L5. – Verified no misfires present during test drive and with scan tool. Spark plugs appear fairly new. – Determined / Suspect; Worn mounts causing issue. Suspect issue may be related to front end collision. – Recommends; Starting with replacing both hydraulic engine and transmission mounts and replacing the torque mount. Then retesting. Recommend taking to body shop for evaluation related to collision damage and this issue. *** SAFETY AND FURTHER DAMAGE CONCERNS – DO NOT RECOMMEND DRIVING VEHICLE UNTIL REPAIRS ARE PERFORMED ***
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 11mm. – Rear brake pads at approximately; 5mm, 40%. Recommend watching rear brakes as they may be due soon. – Scanned computer control module and found; No codes. – Washer fluid reservoir leaks fluid / L5, this is due to collision damage. Recommend taking to body shop. – Vehicle has left front end body damage. Recommend taking to body shop for necessary repairs.
Shannon & Shawn L. gave our service a 5 star review on 9/10/2024
2009 Nissan Rogue
Mileage
114,545
Service Date
8/22/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No related drive ability issues. Did find reverse seemed slow to engage. Vehicle drove well. Ac blowing warm air. Heard rotational knocking type noise / L2 – L3 at idle and when driving, louder at idle. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes. – Inspected & found; A/c compressor clutch not coming on. Via scan tool vverified pcm is commanding operation. Checked power through relay and fuses, found no issues. Checked connector, had 14 volts and good ground. Checked continuity in a/c clutch, found system/circuit open. Found a/c clutch burnt up. Inspected for noise, listened with stethoscope and found noise coming from a/c compressor / L4. With ac compressor failure suspect metal debris in system. Added test charge of freon. Found compressor would not activate. Unable to test for freon leaks as compressor would not turn on. – Note: It is slightly abnormal for the a/c compressor to be noisy given the type of failure. – Determined / Suspect; A/C compressor faulty and freon leaked out. Receiver drier damaged. – Recommends; Starting with replacing a/c compressor, reciever drier/ac kit, serpentine belt and performing necessary ac service. Then retesting for noise and freon leaks. Will advise if any further concerns are present.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 115,650 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 3mm, 20% = Past Due. Rotors have lip / L3. – Found reverse felt slow to engage on slopped driveway. Transmission shifted well during test drive. Seemed less severe once vehicle was warmed up. Note: This issue may be an early sign of transmission failure. Inspected transmission fluid, found full and good. Scanned for codes found no codes. Recommend watching transmission for concerns. – Wiper blades don't clear windshield well / L3. Recommend replacing windshield wiper blades. – Scanned computer control module and found; No related codes. -TPMS light on. Had multiple codes for wheel sensors. Recommend taking to tire shop related to light and codes.
Technician raised vehicle in air. Removed right front wheel, RF fender liner, lower bumper cover, and radiator mounts to gain access. Removed and replaced the A/C compressor, belt receiver/ dryer, Expansion valve, service valves, O-rings and caps. Reassembled components. Charged system fully and added leak tracer dye. Verified the system is now working. Blows cold to 38 deg FH at center vents. Road tested and inspected for further leaks. No leaks or further issues found. Verified repair.
Technician performed A/C Service: recovered refrigerant from system, pulled vacuum, checked system for leaks. Charged System. Tested system and Air Flow Temp. Test Drove and verified service repairs.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Technician removed and replaced both front wiper blades. Test drove. Verified repair.
Angela & Brock M. gave our service a 5 star review on 8/31/2024
2017 Acura RDX
Mileage
75,471
Service Date
8/14/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Ac blowing cool air but not cold air. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; A/c compressor running, but short cycling off and on. This indicates a low charge of freon/refridgerant. Recovered freon in system, had 0.3 lbs, system holds 1.12 lbs or approximately 17 oz. Charged system fully and added dye for diagnostics. Ran system and verified blowing cold to 39 degrees at center vent. Inspected with black light, found low side service valve leaking freon / L2-L3. – Determined / Suspect; Service valve leaking out freon. – Recommends; Starting with replacing both service valves and charging the system fully.
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well, shifted well, cruise control working well. Alignment felt fine. Brakes were working well. No abnormal noises or issues found with driveability.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 74,055 miles. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 7mm. – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Battery date sticker; 02/22 indicting battery is approximately 2.5 years old. – Scanned computer control module and found; No codes. – Inspected spare tire and found; Tire appeared to be in good condition. Pressure was low at 29 psi. Adjusted to spec of 60 psi. – Found vehicle has studless snow tires. Recommend taking to tire shop and having changed to non snow tires as the snow tire compound tends to become excessively soft in high summer temperatures and may affect handling. ***Possible Safety Concern***
Technician removed and replaced the service valves for the high side and the low side. Performed necessary ac service as outlined. Added leak tracer dye. Test drove. Tested ac operation. Found system blowing cold to 38 degrees. Inspected system and found no further leaks. Verified repair.
Technician performed A/C Service: recovered refrigerant from system, pulled vacuum, checked system for leaks. Charged System. Tested system and Air Flow Temp. Test Drove and verified service repairs.
Technician checked brake fluid for moisture and contamination. Inspected all hydraulic lines and hoses. Inspected calipers and wheel cylinders. Inspected master cylinder and cap. Flushed entire brake system including master cylinder, calipers and wheel cylinders until clean. Refilled system with brake fluid. Test drove and verified repair.
Jim C. gave our service a 5 star review on 8/15/2024
2021 Volvo XC40
Mileage
36,724
Service Date
8/6/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No related concerns with drive ability. Vehicle drove well. – Inspected for dash/warning lights, found; Park assist unavailable. – Scanned computer control modules & found codes; CEM **B1B46-1C for right rear inner sensor, circuit voltage out of range **B1B48-29 left rear outer sensor, signal invalid **B1B50-1C left rear inner sensor, circuit voltage out of range – Tried to clear codes. Found codes **B1B46 and B1B50 returned right away. – Inspected & found; Park assist system equipped with 4 sensors. Found both outer sensors installed. Found both inner sensors were not plugged in/connected. Left rear inner sensor wire is pinched/sandwiched between bumper cover and new hitch (visible with small mirror). Attempted to connect non pinched disconnected sensors and found unable to do so without bumper removal, was able to get close to connecting but due to tight/awkward space was unable to make connection happen. – Determined / Suspect; Rear bumper will need to be removed. Disconnected sensors connected, possible replacement of pinched sensor may be necessary and possible programming of module may be necessary. – Recommends; Reattempting on own to install both inner sensors and/or taking to a body shop or dealer for this repair.
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
PARKING BRAKE – INSPECT – ADJUST IF NEEDED – not needed BRAKE HOSES & LINES – INSPECT BRAKE PADS – INSPECT COOLANT LEVEL – INSPECT ENGINE COOLANT – INSPECT FUEL FILTER – INSPECT FUEL LINES – INSPECT POWER STEERING FLUID – INSPECT SPARE TIRE – INSPECT TIRES – INSPECT TRANSAXLE FLUID – INSPECT WASHER FLUID LEVEL – INSPECT WINDSHIELD WIPER BLADE INSERTS – INSPECT FINAL DRIVE OIL – INSPECT AIR CLEANER/ELEMENT – REPLACE – Dirty and full of debris / L3 = Due. Recommend replacing engine air filter. BRAKE FLUID – REPLACE CABIN AIR FILTER – REPLACE – Dirty and full of debris / L3 = Due. Recommend replacing cabin air filter. ENGINE OIL & ENGINE OIL FILTER – REPLACE – performed today. SERVICE INTERVAL INDICATOR/DISPLAY – RESET
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 36,100 miles. – Maintenance due light on. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 7mm. – Vehicle is equipped with a timing belt. Per Mitchell 1 maintenance belt is due at 150K. – Spark plug in good condition. Due at 60K per Mitchell 1 mileage maintenance. – Scanned computer control module and found; See diagnostic details.
Katy P. gave our service a 5 star review on 8/9/2024

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