2004 Toyota Highlander
CRM Mitchell1 2023-04-02T21:57:55+00:00
Mileage
252,190
Service Date
3/30/2023
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; vehicle drove well, felt a scarping/vibration at times in steering wheel, found it happened in both directions, issue did not change with vehicle speeds. – Scanned computer control modules & found; no related codes. – Inspected & found. Verified scraping feeling is felt in the steering wheel, when happening placed hand on steering column cover, could feel the scarping in the plastic column covers. Checked lower section of column down by gas pedal with stethoscope. Checked a long column with stethoscope. Verified noise happens from the middle section to the top of the column areas. Verified power steering fluid full, no leaks present in power steering system. – Determined there is an internal issue with components inside of the steering column, most likely from the bushings at the top and the middle being worn out and causing the noise, bushings are part of the steering column. The intermediate shaft generally wears out equally with the steering column and should be replaced at the same time as the steering column. The clock spring and plastic components for the air bag generally break during removal for repairs on a vehicle of this age because of brittle plastic and would also need to be replaced during this repair. – Recommends starting with replacing the steering column, intermediate shaft and the clock spring for the air bag. Will need to inspect once components are apart and confirm if there are any other components compromised or related to this issue. Retest after repairs to confirm there are no other related issues. ****Attempted to source parts for theses repairs and found their are no steering columns available with our sources at this time. Dealer stated unknown back order and possible out of production. We are unable to offer a repair for this at this time due to lack of warranty-able parts.***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 254,762 miles. – Engine oil level & condition; full and clean. – Engine area is covered in residual oil from what appears to be a valve cover gasket leak that has since been repaired but residual oil remains. – Front brake pads at approximately; 75%. – Rear brake pads at approximately; 30%, rotors worn with hotspots / L3. Recommend replacing rear brake pads and rotors. – Check engine light on. VSC light on. TPMS light on. Scanned computer control module and found multiple codes; ***B2799 for immobilizer fault. This code is related to when the vehicle was trying to be stared with the non chipped key. Cleared code and code did not return. ***P0420 for cat converter bank 1. Cleared code and code returned. This is an exhaust related code. Recommend taking vehicle to an exhausts shop for diagnostic and repairs. VSC/ABS MODULE codes; ***1-C1223 for fault in ABS control system ***1-C1246 […]
2012 Chevrolet Silverado
CRM Mitchell1 2023-03-05T22:57:57+00:00
Mileage
160,640
Service Date
3/2/2023
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found there was a ticking sound, possibly heard from engine or exhaust leak. – Scanned computer control modules & found; no codes. – Inspected and found that noise may be related to oil change being due. – Recommend performing oil service and then retesting for noise. Performed oil service. Found noise no longer present.
- Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
- **** Previous recommendation and notes say to inspect pan for concerns.**** TECHNICIAN: – Test drove vehicle, inspected transmission operation & found; transmission shifted well. No concerns noted. – Scanned computer control modules & found; no codes. – Inspected transmission fluid level & condition on dipstick, found; full, dark red / L3. Due for service. – Inspected exterior of transmission for leaks & damage, found; no transmission damage, no leaks coming from transmission fluid. Did find transmission cooler lines leaking (see inspection notes) – Determined; recommends moving forward with transmission service. Technician performed transmission service and inspection: – Removed transmission pan and drained transmission fluid. – Inspected transmission fluid condition, found; no concerns. Was dark and due for service. – Inspected transmission pan for concerns, found; no concerns. – Inspected transmission bands for adjustment needs – not applicable. – Cleaned transmission pan including magnet, installed new transmission pan gasket and transmission filter, reinstalled transmission pan, filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified Service. – Recommends performing next transmission service in approximately 30,000 miles.
- TECHNICIAN INSPECTED AND FOUND: – No sticker found indicating next oil service interval. – Engine oil level & condition Full Dark brown /L3. – Front brake pads at approximately 55 % – Rear brake pads are drum brakes and not visible for inspection. – Scanned computer control module and found; No codes. – Found transmission cooler lines leaking /L3. Recommends replacing transmission cooler lines. – Rear differential fluid is dark brown /L2. Recommends performing rear differential service. – Front struts leaking /L3 and are bouncy/L2. Recommends replacing front struts and sending out for alignment. – Power steering pressure line leaking power steering fluid /L3. Recommends replacing power steering pressure line and topping of power steering fluid. – Found front tires are at 12/32 and rear tires are at 11/32. It is recommended that the tires with the best tread be put on rear. Recommends rotating tires or take to tire shop for rotation.
Jeff T. gave our service a 5 star review on 3/4/2023
2006 Nissan Frontier
CRM Mitchell1 2022-10-12T22:00:55+00:00
Mileage
102,815
Service Date
10/10/2022
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN: – Test drove vehicle, inspected transmission operation & found transmission shifting well. – Scanned computer control modules & found No codes – Inspected transmission fluid level & condition, found fluid is dark red in color /L3. No smell But due for service. – Inspected exterior of transmission for leaks & damage, found, No leaks or damage. – Inspected and found there are no codes. Torque converter seems to be holding lock up. Found transmission has external cooler that runs through radiator allowing transmission to maintain temperature. – Suspect that transmission is shifting well no concerns. – Recommends servicing transmission.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 103,661 miles. – Engine oil level & condition – Front brake pads at approximately 60% – Rear brake pads at approximately 70% – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs Spark plugs appear fine. No tune up needs at this time. – Transfer case fluid is dark red in color /L3. Recommends transfer case service.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found transmission fluid was a dark red / L3+. (This is a drain and fill service – no filter or pan to remove during the service on this vehicle.) – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends performing the next transmission service in 30,000 miles. – Recommend returning to shop for further diagnostic if any transmission issues present.
- Technician drained transfer case fluid and refilled transfer case fluid. Test drove. Verified repair.
Dean B. gave our service a 5 star review on 10/11/2022
2013 Toyota 4Runner
CRM Mitchell1 2022-09-25T21:58:41+00:00
Mileage
144,393
Service Date
9/22/2022
Services Performed
- Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
- CUSTOMER REQUESTS THAT THE 150K INSPECTION BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found, vehicle drove well. – Scanned computer control modules & found no codes. **INSPECTION ITEMS** -DRIVER'S FLOOR MAT – CHECK – [Check installation of driver's floor mat. – BALL JOINT & DUST COVERS – INSPECT – BRAKE LINEHOSE CONNECTIONS – INSPECT – BRAKE SYSTEM – INSPECT – DRIVESHAFT BOOTS – INSPECT – ENGINE COOLANT – INSPECT – EXHAUST PIPES & MOUNTS – INSPECT – FLUID LEVELS – INSPECT – FRONT AXLE FLUID – INSPECT – FUEL SYSTEM – INSPECT – RADIATOR & CONDENSER – INSPECT – REAR AXLE FLUID – INSPECT – STEERING SYSTEM – INSPECT – TRANSFER CASE FLUID – INSPECT – TRANSMISSION FLUID – INSPECT – ***PROPELLER SHAFT – LUBRICATE*** – Done ***REPLACEMENTS – INSPECT AND ADVISE*** – AIR CLEANER ELEMENT – REPLACE – technician found filter is very clean at this time. Replacement not needed. – CABIN AIR FILTER – REPLACE – technician found cabin air filter is very dirty and full of debris / L3. Recommend replacing cabin air filter. – ENGINE COOLANT – REPLACE – found coolant passed the moisture test and shows good to -40 degrees. No recommendation to replace at this time unless customer prefers. – ENGINE OIL & FILTER – REPLACE – done – ***PROPELLER SHAFT BOLTS – RETORQUE*** – done – ***TIRES – ROTATE*** – all tires at 8/32. Can rotate tires if customer desires.
- ***CUSTOMER REQUESTED THOROUGH INSPECTION*** TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 143,375 miles. Maintenance due light is on. Vehicle is scheduled for an oil service today. – Engine oil level & condition, found full, dark due prior to oil service. – Front brake pads at approximately 70%. – Rear brake pads at approximately 30% and rear rotors have hot spots / L3. Recommend replacing rear brake pads and rotors. – Scanned computer control module and found; no codes. – Due to vehicle mileage checked for tuneup / spark plug needs, found spark plugs somewhat worn / L2 but not due at this time. – Serpentine belt glazed / L3. Recommend replacing the serpentine belt. – Battery fails load test, battery terminals are corroded / L2. Recommend replacing battery and performing terminal cleaning service. ** FURTHER DAMAGE CAN OCCUR** – Under Chassis has some rust around sub frame and suspension/ L2. Note; rust can make repairs more time consuming and can require extra parts.
- Removed access panel behind glove box. Removed and replaced cabin filter. Verified repair.
- Technician removed and replaced serpentine belt. Verified repair.
- Removed battery hold down and cables to access battery. Removed and replaced battery. Reassembled all components. Verified repair.
- Technician removed battery terminals, applied battery terminal cleaner with anti-corrosion […]
2011 Ford Pickup
CRM Mitchell1 2022-08-20T22:00:16+00:00
Mileage
158,237
Service Date
8/18/2022
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found 4×4 was working fine, tested on lift and found 4×4 working properly. – Scanned computer control modules & found P1867 for worn contact plate in 4×4 shift motor (possibly a history code from before work was performed). Cleared code and test drove vehicle, and tested 4×4 operation. Again found 4×4 operating as designed and found the code did not return. Inspected all connectors and found all appear to be in good condition. Verified 4 low working fine, 4 high working fine and 2WD working fine. – Recommends driving vehicle and returning for diagnostic if issue persists.
- TECHNICIAN – Test drove vehicle, inspected operation & verified back up camera is not operating. Found display says no signal from backup camera. – Scanned computer control modules & found no codes that relate to this issue. – SEE DIAGNOSTIC RELATED TO TRANSMISSION
- TECHNICIAN – Scanned computer control modules & found codes; * P2098 for post cat fuel trim system lean B2. * P2272 for 02 sensor signal stuck lean B2 – Recommends starting with replacing the Bank 2 sensor 2 02 Sensor. Then retesting.
- TECHNICIAN: – Test drove vehicle, inspected transmission operation & found the transmission operated as designed. No concerns detected. – Scanned computer control modules & found no transmission related codes. – Inspected transmission fluid level & condition, found fluid is dark red in color/ L3. Fluid is full. – Inspected exterior of transmission for leaks & damage, found no damage or leaks at this time. – Inspected transmission operation and found transmission and 4wd working as designed at this time. Found that the 4wd encoder motor and the back up camera share the same fuse. Inspected both wiring harness and components. Found the fuse was good. Inspected further and found no reverse lights. Fault traced circuit and found 4 blown fuses. Two in under hood fuse block and one on body control module. One behind left rear taillight. Three are for reverse light circuit. One fuse was a battery fuse. Replaced all fuses and still no reverse camera. Scanned all modules and buses. Found the LIN Bus is down and will not communicate. The camera travels across the LIN Bus and communicates with the FDIM module. Inspected wiring around camera. No obvious damage to wires . Have intermittent reverse camera. -Determined the BUS communication issue may be related to the vehicle not performing as desired via the GWM (Gateway) module and the LIN BUS being down. – Recommend having a transmission service performed due to dark color of fluid. -Recommend taking to Ford Dealership and having them diagnose further and repair. ***POSSIBLE SAFETY CONCERN***
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 159,112 miles. – Engine oil level & condition, found full and clean. – Front brake pads at approximately 60%. – Rear brake pads at approximately 70%. […]
2015 Nissan Pathfinder
CRM Mitchell1 2022-07-29T22:00:49+00:00
Mileage
75,324
Service Date
7/27/2022
Services Performed
- TECHNICIAN – Test drove vehicle, inspected operation & found vehicle drove well, no abnormal noises or vibrations. – Scanned computer control modules & found no codes. – Inspected & found front brake pads at 25%, front rotors grooved on driverside / L3. Rear brakes pads at 50%. – Recommends replacing front brake pads and rotors.
- Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF was due at 73,133 miles, overdue 2,191 miles by sticker. Recommend performing engine oil service. – Engine oil level & condition, found full and dark prior to service. – Front brake pads at approximately 25%. See diagnostic details. – Rear brake pads at approximately 50%. – Scanned computer control module and found; no codes. – Please inspect air filter as due to be replaced at 75k miles. Found air filter and cabin filter are both clean. Found no replacement needs at this time. – Due to vehicle mileage checked for tuneup / spark plug needs, found spark plugs slightly worn but still in good condition / L1. No tuneup recommendations at this time. Spark plugs show due at 105,000 miles
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Erin & Steve C. gave our service a 5 star review on 7/28/2022
2014 Jeep Cherokee
CRM Mitchell1 2022-07-15T22:01:29+00:00
Mileage
96,724
Service Date
7/13/2022
Services Performed
- Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service was due at 93,834 miles. Based on sticker vehicle is approximately 2,890 miles past due for an oil service. Oil service is being performed today per customers request. – Engine oil level & condition, full and was dark and due for oil service. – Front brake pads at approximately 60%. – Rear brake pads at approximately 50%. – Scanned computer control module and found; no codes. – Due to vehicle mileage attempted to checked for tuneup / spark plug needs, found spark plugs are not easily accessible. Due to mileage recommend performing a tuneup if one has not been performed yet. – Customer noted there is a twerping noise coming from the right front area while driving and at idle, has been going on for several years. Technician found they could hear a chirping noise from the right front of vehicle even with the key off and the engine off. Recommend diagnostic be performed to determine the cause of the noise. – Customer states there is a whirring type noise coming from the left front area, has been going on for several years. Technician heard a whirring type noise during the test drive, inspected and found left front wheel bearing worn / L4 and right front wheel bearing worn / L3. Recommend replacing both front wheel bearings. +++ THIS IS A SAFETY CONCERN +++
Judy K. gave our service a 5 star review on 7/14/2022
2016 Ford F-150
CRM Mitchell1 2022-06-16T22:00:44+00:00
Mileage
83,532
Service Date
6/14/2022
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found vehicle drove well. No warning lights on. No unusual feelings turning. Did find the front brakes make a squeaking noise while braking and a vibration is felt in steering wheel while braking at speeds above 40 MPH. – Scanned computer control modules & found no codes stored. – Inspected 4×4 system. Road tested several miles. Unable to duplicate concern. – Inspected related to squeak and vibration with braking. Found front brake pads at approximately 70%, front rotors warped / L2. -*** Called customer to clarify. He stated " driving under 30 mph and turning, can feel binding in steering wheel and pulsing in brake pedal". Stated they never put vehicle in 4×4 so the problem is not related to 4×4 engagement. – Road tested further in the manner outlined by customer and still unable to duplicate concern. – Inspect 4×4 operation and verified working in all ranges. Also verified disengaging into 2wd. Checked "IWE" system for vacuum leaks, none found. The IWE system is operating properly at this time. – Recommends taking consulting with other suspension specialty shop of specialty truck shop for further diagnosis if issue persists. Possibly; Suspension Specialties or Northgate . -Also recommend replacing front brakes to resolve squeaking noise with braking and vibration with braking due to warped front brakes.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service due at 90,398 miles. – Engine oil level & condition full and clean. – Front brake pads at approximately 70%. – Rear brake pads at approximately 60%. – Due to vehicle mileage attempted to checked for tuneup / spark plug needs, found spark plugs are difficult to access. -Front brake rotors are warped and have hot spots, also noisy at times while braking and have vibration at times / L2. Recommend replacing front brake pads and rotors to resolve this issue.
Clayton H. gave our service a 5 star review on 6/15/2022
2021 Subaru Forester
CRM Mitchell1 2022-05-04T22:00:33+00:00
Mileage
22,427
Service Date
5/3/2022
Services Performed
- TECHNICIAN INSPECTED ALL VISIBLE COMPONENTS OF: Engine, Cooling System, Drive Train, Transmission, Brakes, Body, Suspension, Air Conditioning, Electrical and Exhaust System. Scanned computer for Fault Codes and Diagnostic Codes. Tested Cruise Control Function. Performed AC Test. Performed Battery Starting and Charging Test. Transmission – Test drove and verified correct shift points. Visibly inspected transmission fluid condition. Engine – Test drove and listened for noises and tested power. Visibly inspected engine oil condition. Timing belt – (when applicable) visibly inspected when possible and checked for date of last timing belt change. TECHNICIAN – Test drove vehicle, inspected operation & found vehicle drove well. No concerns found. No abnormal noises. Transmission and engine functioned as designed. – Scanned computer control modules & found no current codes. – LOF sticker shows next oil service due at 24,316 miles. Due to upcoming travel plans customer has requested an oil service be performed today. – Engine oil level & condition, found full and clean. – Front brake pads at approximately 60%. – Rear brake pads at approximately 60%. – Technician attempted to inspect spark plug for tune up needs, found park plugs are not easily accessible on this vehicle. Per Mitchell 1 systems maintenance recommendations, manufacturer recommends replacing spark plugs every 60,000 miles and does not appear due at this time based on the current vehicle mileage. – Performed charging system test and found, battery passes the load test. No recommendations at this time. – Tires are at approximately 30% life left on them, with a date stamp of 4420 indicating they were manufactured the 44th week of the year 2020. – Fluids inspected and found to be in good condition and at proper levels. – All other visible components of the engine and drive train were inspected and found to be in good condition with no current concerns. Technician topped off all accessible engine fluids.
- Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
Diane T. gave our service a 5 star review on 5/3/2022
2012 Hyundai Santa Fe
CRM Mitchell1 2022-03-31T22:00:47+00:00
Mileage
125,594
Service Date
3/29/2022
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found Vehicle drives well , can hear a grinding noise coming from front right wheel area. – Scanned computer control modules & found codes C1627 Cam timeout 4wd, C2227-P1728 Emc- open or short to battery 4wd system. These codes appear to be history codes and are not related to the brake issue. – Inspected & found front brake pads are worn and at 0% also front right rotor has grooves from brake pad being to thin. THIS IS A SAFETY CONCERN! – Determined front pads are at 0 % – Recommends replacing front pads and rotors.
- TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF was due at 104846 miles, overdue 20,748 miles by sticker. Recommend performing engine oil service. – Engine oil level & condition Full – Front brake pads at approximately 0% THIS IS A SAFETY CONCERN. – Rear brake pads at approximately 20% THIS IS A SAFETY CONCERN! – There is a oil leak at timing cover /L2. Recommends taking to dealership for further diagnostic and repairs and this vehicle requires specialty tools. – Air filter is dirty /L4. Recommends replacing air filter. – Spark plugs are worn and rusty /L4. Recommends engine tune up with replacement of spark plugs, fuel injection, throttle body service, and air filter. *** — Scanned computer control modules & found codes C1627 Cam timeout 4wd, C2227-P1728 Emc- open or short to battery 4wd system. These codes appear to be history codes. If check engine light comes on and/or these codes populate again recommend taking vehicle to the dealership for diagnostic.
- Technician performed engine tune-up. Removed air box and intake tube to gain access to the throttle body and back spark plugs, Removed and replaced all spark plugs, thoroughly cleaned throttle body. Removed and replaced the air filter. Reassembled all components. Added fuel injection concentrate to the fuel system. Ran engine and cycled cleaner through the fuel system. Test drove. Verified repair.
- Technician removed front wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced front brake pads and rotors. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
- Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Brian O. gave our service a 5 star review on 3/30/2022