CRM Mitchell1, Author at Evolution Automotive

2019 Ford F-150
Mileage
54,599
Service Date
4/18/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Shifted well, drove straight. No vibrations with braking found. No dash lights.
Technician Inspected and found; – AIR CLEANER ELEMENT – REPLACE: Inspected and found dirty / L3. Recommend replacing engine air filter. – CABIN AIR FILTER – REPLACE: Inspected and found it appears fairly new. No recommendation to replace it at this time.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 59,199 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 3mm, 20% = Below minimum spec. Rear rotors dished and have lip / L3. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN*** – Scanned computer control module and found; No codes. – Spark plugs show due for replacement at 100K. Inspected and found light wear on spark plug / L1 = Not due.
Technician gained access to air filter. Removed and replaced filter. Reassembled components and road tested vehicle. Verified repair.
Technician put brake calipers into service mode via scan tool. Removed rear wheels, unbolted calipers, cleaned, lubricated, and re installed caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reassembled all components. Re installed all wheels, torqued all lug nuts. Road tested. Verified repair.
Michael A. gave our service a 5 star review on 4/19/2024
2012 Toyota Tacoma
Mileage
177,896
Service Date
4/2/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. – Scanned computer control modules & found; No codes. – Inspected & found; Battery leaking acid at top with corrosion all over hold down strap /L5. Performed charging system check and found battery failed test. Alternator passed test. – Recommends; Replacing battery.
Technician removed hold down strap. Cleaned corrosion from strap. Removed and replaced battery. Reassembled all components. Test drove. Verified repair. Reset clock.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 6mm. – Rear brakes = drum brakes and are not visible for inspection. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; spark plugs appeared to be in good condition.
Joe B. gave our service a 5 star review on 4/5/2024
2018 Dodge Charger
Mileage
75,819
Service Date
3/28/2024
Services Performed
Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks. Reset reminder.
TECHNICIAN INSPECTED AND FOUND: – No sticker found indicating next oil service interval. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 5mm. – Brake fluid slightly low, dark / L3 = Due. Recommend performing brake fluid service. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs worn / L3 = Due. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services with necessary plenum gasket. – Checked cabin air filter and found; Clean.
David B. gave our service a 5 star review on 3/28/2024
2019 Volvo XC90
Mileage
40,571
Service Date
3/28/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well and shifted well during test drive. Check engine light on. – Scanned computer control modules & found; ECM **P016A – Excessive time to enter closed loop **P2096 – Post cat converter fuel trim too lean bank 1 **P2270 – 02 Sensor signal stuck lean – bank 1 to sensor 2 – Inspected & found; Performed fault tracing related to codes. While driving and monitoring sensors via scan tool, rear oxygen sensor was not active, was stuck at 1 volt. Inspected for vacuum leaks, non e found. Checked connector, found no bad pins. Connection was clean and tight. Verified 12V signal and good ground. Found the heater circuit has excessive resistance of 543,000 ohms, correct sensor reading is between 100-350 ohms. This indicates the sensor is getting too hot and likely close to burning out. Cleared codes during testing and found code **P2096 returned. – Determined / Suspect; 02 sensor is faulty. – Recommends; Starting with replacing the rear 02 sensor and then testing further. ***Further Damage Possible***
TECHNICIAN – Test drove vehicle, inspected operation & found; No warning lights on related to this issue. – Scanned computer control modules & found; No related codes. – Inspected & found; Rear back up sensors working as designed, beeping when necessary. Park in and park out come on when in reverse and when backing up. Inspected related to the dealer notes of the SOD Module. Check both side object detection modules via scan tool. Found the left SOD module = horizontal alignment angle = .945 degrees. Round the right SOD module = horizontal alignment angle = -0.185 degrees. Verified each module has software programmed in. – Determined / Suspect; Alignment angles should be more closely aligned. – Recommends; Take to a body shop related to this issue.
TECHNICIAN INSPECTED AND FOUND; – LOF sticker shows next oil service is/was due at 50,313 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 4mm, 30% = At minimum spec. Rotors have large lip and are dished in / L2-L3. Intermittent squealing noise heard coming from front brakes during test drive / L3-L4. Recommend replacing front brake pads and rotors. – Rear brake pads at approximately; 3mm, 20% = Below minimum spec. Rotors have hot spots / L3. Recommend replacing rear brake pad and rotors. ***Possible Safety Concern*** – Scanned computer control module and found; See diagnostic details.
Tino & Collette V. gave our service a 5 star review on 3/28/2024
2016 Toyota 4Runner
Mileage
109,827
Service Date
3/26/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Heard humming/grinding noise from back wheel area / L4, was worse with braking / L5. – Scanned computer control modules & found; No codes. – Inspected & found; ** Right rear brake pads metal to metal, 0% / L5. Rear left brake pads 3mm, 20% = Past Due. Rotors damaged / L5. **Front brake pads 5mm, no concerns found with rotors = Not due. – Recommends; Replacing rear brake pads and rotors. *** SAFETY AND DAMAGE CONCERN ***
TECHNICIAN – Test drove vehicle, inspected operation & found; Front tires rub on fender when turning sharply / L5. – Inspected & found; Tires on vehicle are 275/55R20. Spec for vehicle is 245/60/R20. Snow tires. – Front and rear tire tread is 8/32. – DOT code on tires is 2417 indicating the tires were manufactured the 24th week of the year 2017. – Determined / Suspect; Tires on vehicle are 3 sizes too wide. Being to wide is causing rubbing on wheel well. Vehicle needs narrower tires to resolve issue. – Recommends; Taking to tires shop and have tires that are to spec put on vehicle.
TECHNICIAN – Inspected operation & found; Headlights all working as designed in all settings. Lights are burning bright. Found both are level and at correct height. Lens appears clear and interior appears shiny and clear. – Determined / Suspect; No issues found or concerns. – Recommends trying to change from day time running light setting to regular headlight setting at night time to see if brightness changes. Possibility to try a different "white" bulb in headlights but no guarantee this well change things as we can't determine what is currently in lens.
Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks. Reset oil service reminder.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 106,682 miles. By sticker vehicle is approximately 3,145 miles past due for oil service. – Maintenance due light on. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 5mm. – Rear brake pads at approximately; See diagnostic details. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs worn / L3 = Due. Per mileage maintenance/Mitchell 1 guide. Spark plugs are due at 120,000 miles. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services. – Transmission fluid dark / L3 = Due. Recommend performing transmission service. – Checked cabin air filter and found; Dirty / L3, full of debris = Due. Recommend replacing cabin air filter.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Nick B. gave our service a 5 star review on 3/27/2024
2008 Chevrolet Equinox
Mileage
116,587
Service Date
3/4/2024
Services Performed
Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well. Every thing is dry at this time. – Scanned computer control modules & found; No codes. – Inspected & found; Inspected sunroof. Found glass sits low in roof opening. Opened roof and closed several times. Working well. With glass open, poured water into gutter tray. Found both front drains are plugged. Cleaned out openings. Verified now draining. – Determined / Suspect; plugged drains causing water to build up and spill over edge of gutter and leaking into car. – Recommends; having body shop check and adjust glass to proper height to prevent future leaks.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF is/was due at 114,113 miles, overdue 2,474 miles by sticker. Recommend performing oil service if due. – Engine oil level & condition; Dark , Due /L3. – Front brake pads at approximately; 8 mm – Rear brake pads at approximately; 6mm – Scanned computer control module and found; No codes. – Water present in both headlight lense assemblies. Recommends replacing both front headlamp assemblies.
Creig J. gave our service a 5 star review on 3/4/2024
2006 Ford Pickup
Mileage
136,735
Service Date
2/12/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; Engine had misfire at start up and at light throttle / L2-L3. – Scanned computer control modules & found; No codes. – Inspected & found; Misfire data history showed cylinder #1 misfiring and cylinder #2 misfiring. Removed spark plug on cylinder #2 and found spark plug missing side electrode / L5. Removed cylinder #1, #5 and #7 spark plus, found these spark plugs also had missing side electrode / L5. Performed compression check on cylinder #2 and passed testing. Inspected valves on cylinder #1 and cylinder #2 with boroscope and found no mechanical damage to valves, pistons, or cylinder walls. – Note: Tuneup with spark plug replacement was performed at 132,497 miles on 9/27/22, RO#28624, approximately 4,238 miles ago. – Determined / Suspect; Faulty spark plugs. – Recommends; Replacing all 8 spark plugs under warranty.
Technician performed oil service: drained engine oil, replaced filter and filled with premium engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 135,497 miles. By sticker vehicle is approximately 1,238 miles past due for oil service. Oil service being performed today per appointment request. – Engine oil level & condition; Full. Brown / L3 = Due prior to service. – Front brake pads at approximately; 5mm. – Rear brake pads at approximately; 8mm. – Scanned computer control module and found; No codes.
Technician removed and replaced all 8 spark plugs. Found 4 of 8 spark plugs missing side electrode. Spark plugs with missing electrodes found on cylinders; 1,2, 5 & 7. Found Metal on spark plugs was dark brown/black and carbon fouled / L3. Porcelain in good condition, no cracks. Found coil boots in good condition. Found on spark plugs not missing side electrode, normal wear for mileage, with carbon build up / L1-L2. Test drove. Verified repair. Engine started and ran very well. No codes. No further misfires found. ** Recommend returning in 1,000 miles for inspection of spark plugs.
Elias K. gave our service a 5 star review on 2/14/2024
2018 Ford Escape
Mileage
52,628
Service Date
2/6/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN: – Test drove vehicle, inspected transmission operation & found; Torque converter going in and out of lockup which causes it to speed up and slow down on its own. Flare with slight bang form 2nd to 3rd. Rpms going up and down. No abnormal noises heard during test drive with acceleration. – Scanned computer control modules & found code; **P2701-00 for transmission friction element "B" apply time range performance – Inspected transmission fluid level & condition, found; Dark black with burnt smell / L4. – Inspected exterior of transmission for leaks & damage, found; No external leaks or damage found. – Put vehicle in air on lift with helper ran vehicle in air. Heard a rattling type noises coming from the left side of the transmission / L2. – Inspected and found; Torque converter going in and out of lock up when it should not which indicates lack of proper fluid/pressure. Transmission code indicates internal failure as element B is referring to an internal transmission clutch. Apply time noted in code indicates clutch is not applying properly likely due to improper fluid pressure. Transmission fluid burnt indicates severe internal transmission failure. – Determined / Suspects; Internal transmission failure, suspect direct drum and/or torque converter. – Recommends; Replacing transmission assembly. Will need to retest for noise after transmission replacement, suspect noise is happening due to transmission failure. *** Possible Safety Concern – Do not recommend driving until repairs have been made***
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 55,102 miles. – Engine oil level & condition; Full. Light Brown / L1 = Not due. – Front brake pads at approximately; 6mm. – Rear brake pads at approximately; 6mm. – Scanned computer control module and found; See diagnostic details. – Coolant level slightly low, approximately 1 cup. No leaks found. Recommend topping off coolant. (Note; Transmission replacement will require adjusting coolant level so this should be fixed with transmission replacement.)
Isabel B. gave our service a 5 star review on 2/11/2024
2015 Mazda CX-5
Mileage
94,873
Service Date
2/6/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Battery very weak. Opened hood to install jump box. Found alternator belt off pulleys and shredded. – Scanned computer control modules & found; No codes stored. – Inspected & found; Installed new alternator serpentine belt. After verifying all pulley's turn freely. Charged battery. ran engine. Verified alternator is charging. All warning lights on dash are off. Performed load testing on alternator, starter, and battery. All pass. Found old serpentine belt has multiple cracks in belt /L5 – Determined / Suspect; Old belt broke due to age and wear, causing alternator to stop and drained battery. – Recommends; Keeping new belt on alternator.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF is/was due at 93,318 miles, overdue 1,555 miles by sticker. Recommend performing oil service if due. – Engine oil level & condition; No oil on dipstick. – Front brake pads at approximately; 4 mm or 30% rotors have hot spots /L2. Recommends replacing front brake pads and rotors. – Rear brake pads at approximately; 7mm – Scanned computer control module and found; No codes stored. – Coolant level is 1/2qt low. No leaks found recommends topping off coolant. – Transmission fluid dark/due /L3-/L4. Recommends drain and fill transmission service. – Rear wiper blade missing tip /L5. Recommends replacing rear wiper blade. – Due to vehicle mileage checked for tuneup / spark plug needs: Pulled spark plug and found spark plugs have /L2 wear. Recommends performing engine tune up soon, with spark plugs, throttle body, and fuel injection service.
Replaced alternator serpentine belt for further testing. Performed charging test. Found alternator starter, and battery all pass. Test drove. Verified repairs.
TECHNICIAN – Inspected & found; The passenger side rear seat back in the back is in the folded down position. Tried to bring to the up right position. The latch is not catching. Seems likes its not lined up with the striker. – Recommends; taking to shop for further diagnostic and repairs.
Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid very dark /L4 No debris found. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Determined/Suspect; Fluid very dark would like to service again. – Recommends; Would like to service again in 15k miles due to fluid condition.
Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
Angela & Brock M. gave our service a 5 star review on 2/7/2024
2013 Volvo XC90
Mileage
150,835
Service Date
2/5/2024
Services Performed
Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks.
Opened passenger side door and added grease to hinges. Opened and closed door multiple times. No noises heard. Verified repairs.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next LOF is/was due at 150,689 miles, overdue 146 miles by sticker. Recommend performing oil service if due. – Engine oil level & condition; Light brown /L3. Due for service. – Front brake pads at approximately; 8 mm – Rear brake pads at approximately; 4mm or 30% rotors have hot spots /L3. – Scanned computer control module and found; No codes. – Transmission fluid turning dark red /L3. Recommends transmission service. – Water inside right front headlight bucket. Recommends replacing both front headlight buckets.
TECHNICIAN: Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Dark red /L3. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Determined/Suspect; transmission shifting well at this time. – Recommends; transmission service in 20,000 miles due to fluid condition.
Scott & Pam B. gave our service a 5 star review on 2/6/2024

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