CRM Mitchell1, Author at Evolution Automotive

2018 Volvo XC60
Mileage
74,535
Service Date
7/16/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 70,881 miles. By sticker vehicle is approximately 3,654 miles past due for service. – Engine oil level & condition; Full. Dark / L4 = Past due, prior to service. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 3mm, 20% = Past Due. Rotors have hot spots / L3. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN*** – Scanned computer control module and found; No codes. – Transmission fluid dark / L2 – L3 = Due soon. Recommend performing transmission service at the same time as next oil service at approximately 80,000 miles. – Left front fog light lens full of water and bulb burnt out. Recommend replacing left front fog light lens assembly with new bulb.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Mike D. gave our service a 5 star review on 7/18/2024
2017 Subaru Outback
Mileage
59,002
Service Date
7/17/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. – Inspected for dash/warning lights, found; None. – Scanned computer control modules & found; No codes. – Inspected & found; ** Front brake pads at 6mm. Rotors have lip / L2. **Rear brake pads at 3mm. 20% = Below minimum spec. Rotors have lip / L2. – Recommends; Replacing rear brake pads and rotors now. **Possible Safety Concern.*** Watching front brake pads and rotors, may be due with next oil service.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 63,769 miles. – Engine oil level & condition; Full. Light brown / L1. – Front brake pads at approximately; 6mm. Rotors have lip / L2. – Rear brake pads at approximately; 3mm, 20% = Past due. Rotors have lip / L2. Recommend replacing rear brake pads and rotors. – Scanned computer control module and found; No codes.
Technician removed rear wheels, unbolted calipers, cleaned, lubricated, and reinstalled caliper pins. Removed and replaced rear brake pads and rotors, with lubricated backing plates. Adjusted parking brake shoes, if applicable. Reassembled all components. Reinstalled all wheels, torqued all lug nuts. Road tested. Verified repair.
Tino & Collette V. gave our service a 5 star review on 7/17/2024
2015 Nissan Juke
Mileage
25,033
Service Date
7/15/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
ENGINE OIL & FILTER – REPLACE – part of appointment request. – TIRES – ROTATE – inspect and advise. Found tires tread on all tires at approximately 4/32. Minimum tread spec is 3/32. Date code on tires is 0115, indicating the tires are approximately 9 years old, spec for age on tires is 6-10 years. Recommend having tire shop evaluate.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 26,186 miles. – Engine oil level & condition; Full. Dark / L3 = Due. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 6mm. – Inspected for dash/warning lights and found check engine light on on dash. – Scanned computer control module and found codes; **P0138 for heater 02 sensor 2 bank 1 **P0037 for heater 02 sensor 2 bank 1 Recommend having diagnostic performed related to codes.
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. Vehicle drove well. – Inspected for dash/warning lights, found; Check engine light on. – Scanned computer control modules & found; **P0138 for heater 02 sensor 2 bank 1 **P0037 for heater 02 sensor 2 bank 1 – Inspected & found; Removed air filter housing to gain access to sensor and connector. Measured internal resistance n rear 02 sensor. Spec is 3.3 to 4.4 ohms. Had 0.80 ohms. Monitored activity via scan tool, found no activity. Heated 02 sensor should turn on for a few seconds when vehicle starts, but it was not turning on. – Found bulletin regarding programming being recommended when replacing rear 02 sensor and these codes. – Determined / Suspect; Faulty rear 02 sensor possibly related to vehicle needing updated programming. Suspect no relation to gas cap being left off and 02 sensor failure. – Recommends; Starting with replacing rear 02 sensor (sensor2 bank 1) & performing necessary programming/updates.
Ricci & Allan S. gave our service a 5 star review on 7/17/2024
2004 Dodge Dakota
Mileage
370,005
Service Date
6/27/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; Unable to duplicate during first few test drive. Eventually did hear a squealing/squelching type noise / L5. – Inspected for dash/warning lights, found; Check engine light on – not related to this issue. – Scanned computer control modules & found; See previous diagnostics. – Inspected & found; Noise coming from front of vehicle. Had helper drive vehicle in air on lift. Found the center support bearing in the rear driveline making noise / L5. Found bearing does not have play. – Determined / Suspect; Internal bearing failure of center support bearing. – Recommends; Removing rear driveline, then replace center support bearing.
Technician removed lower cross member to access rear driveline. Removed rear drive line. Separated front and rear section to access center support assembly. Replaced the center support bearing assembly. Reassembled and road tested vehicle. Verified repair. No further noises heard.
Jose & Scott T. gave our service a 5 star review on 6/28/2024
2018 Jeep Compass
Mileage
49,572
Service Date
6/20/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Felt a slight bump or downshift going into round about. Nothing concerning. Shifting as designed. – Inspected for dash/warning lights, found; none – Scanned computer control modules & found; No codes stored in any module. – Inspected & found; Raised vehicle in air. Inspected all cooler lines, axle seals and transmission for leaks. None found. Checked fluid level and found it is full. Fluid is clean and doesn't smell burnt. No indication of internal transmission issues. Checked spark plugs and found they are worn /L3-L4. This wear can cause a lean misfire under high load conditions which cause an excessive bump feeling if transmission is shifting at the same time. – Determined / Suspect; No issues found with transmission at this time. Spark plug wear may be causing issues intermittently. – Recommends; TO START; Engine tune up. Including spark plug replacement. If issue persists then a transmission fluid service may be needed.
TECHNICIAN – Inspected & found; Verified concern. Found the passenger side right front marker bulb is out/ not working. – Determined / Suspect; both front marker bulbs should be replaced. – Recommends; Replacing both front marker bulbs
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 51,523 miles. – Engine oil level & condition; full and clean – Front brake pads at approximately; 10mm – Rear brake pads at approximately; 8mm -Spark plugs worn L3-L4. -see diagnostic details.
Technician removed upper engine cover and ignition coils to gain access. Replaced all spark plugs, cleaned throttle body and performed fuel injection service. reassembled and road tested vehicle, Verified repair.
Technician removed access panel in fender well to access bulbs. Removed and replaced both marker light bulbs. Re assembled components and verified repair.
Erin B. gave our service a 5 star review on 6/23/2024
2007 Honda Odyssey
Mileage
150,378
Service Date
6/17/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Vehicle would not start. Battery dead. Jumped with jump box. Performed short test drive. Vehicle drove well. – Inspected for dash/warning lights, found; TPMS, VCS, Cruise, and rear tail gate open, lights on on dash. – Scanned computer control modules & found; No codes. Note: Battery was dead which will erase codes. – Inspected & found; Driver door master window switch popped out, not installed properly. Lifted out door panel to access wiring. Found 30+ wires have been cut and reconnected. Checked power and grounds. Found pin 11 should have 12.5 volts but only had 1.5 volts. Found ground wire at pin 2 has 14 volts, should be zero volts. Both power and ground come from the fuse block/junction box, body module under the dash. Followed wiring harness. Found multiple crimped and broken wires. Tested window switch and found it is internally faulty. – Note: The turn signal, window and tailgate closed switch are not directly linked. There are multiple body modules and each appears to be on a different one. – Determined / Suspect; Faulty wiring harness. Bad window switch on driver door. Possible bad junction/fuse box. Possible bad module/modules. – Recommends; Taking to an electric specialty shop.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at approximately 150,000 miles (sticker hard to read). – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing oil service. – Front brake pads at approximately; 6mm. Rotors rusty / L5. – Rear brake pads at approximately; 3mm, 20% = Past due. Rotors rusty / L5. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN** – Found TPMS dash lights on. Recommend taking to tire shop. – Scanned computer control module and found; No codes found, note: battery was dead. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs appear fairly new. – Due to vehicle mileage checked for timing belt needs and found; Timing belt not accessible for inspection. No sticker found indicating timing belt has been changed. Due every 90K. Recommend checking records. If due recommend changing. **Further Damage Possible** – Serpentine belt has multiple cracks / L4 = Past due. Recommend replacing serpentine belt. **Further Damage Possible** – Battery was dead upon arrival. Had to jump to start. Battery fails load test. Recommend replacing battery. **FURTHER DAMAGE POSSIBLE** – Cabin air filter dirty and full of debris / L4 = Past due. Recommend replacing cabin air filter. **Further Damage Possible** – Brake fluid dark / L3 = Due. Recommend performing brake fluid service. – Power steering pump leaking power steering fluid / L4. Fluid level low in reservoir. Recommend replacing power steering pump. Note: If not performing repair recommend keeping fluid topped off.
Robert V. gave our service a 5 star review on 6/17/2024
2019 Volvo XC90
Mileage
32,627
Service Date
5/22/2024
Services Performed
Technician performed oil service: Drained engine oil, installed new high mileage oil filter and filled with premium synthetic engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
TECHNICIAN – Test drove vehicle, inspected operation & found; Drove well. No concerns found. – Inspected for dash/warning lights, found; None found. – Scanned computer control modules & found; No codes. – Inspected & found; Drove a couple of times on a few different streets. Found new pavement and tested. Held steering wheel level and let go, drove straight, no pulling or drifting for over 50 yards. Found pulling left on right while driving on 3rd street which has ruts. – Inspected vehicle in shop. Found all suspension and undercarriage components tight. Found the rear tire tread is low with abnormal low tread in center. Outer tread on rear tires is approximately 5/32, rear center tread is approximately 4/32. Front tire tread is approximately 7/32. Note. Recommendations is for best tires to be at the rear of the vehicle. – Determined / Suspect; Low tread in center of rear tires may be contributing to issues. – Recommends; Taking to tire shop, possible replacement of worn tires to fix issue.
– Inspected & found per Mitchell 1 Maintenance Guide; 30K Service = LOF w/standard inspections. 40K Service = LOF, replace engine air filter, replace cabin air filter, perform brake fluid service w/standard inspections. NOTE: Spark plugs show due at 60K.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Maintenance due message on on dash. – Engine oil level & condition; Full. Dark / L3 = Due. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 5mm. Note: minimum spec for brake pads is 3-4mm. Rear brake pads and rotors may be due soon. – Scanned computer control module and found; No codes. – Vehicle is equipped with a timing belt. Timing belt replacement shows due at 150K, based on Mitchell 1 maintenance guide.
Phil & Katie A. gave our service a 5 star review on 5/23/2024
2019 Ford F-150
Mileage
54,599
Service Date
4/18/2024
Services Performed
CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
TECHNICIAN – Test drove vehicle, inspected operation & found; Vehicle drove well. Shifted well, drove straight. No vibrations with braking found. No dash lights.
Technician Inspected and found; – AIR CLEANER ELEMENT – REPLACE: Inspected and found dirty / L3. Recommend replacing engine air filter. – CABIN AIR FILTER – REPLACE: Inspected and found it appears fairly new. No recommendation to replace it at this time.
TECHNICIAN INSPECTED AND FOUND: – LOF sticker shows next oil service is/was due at 59,199 miles. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 8mm. – Rear brake pads at approximately; 3mm, 20% = Below minimum spec. Rear rotors dished and have lip / L3. Recommend replacing rear brake pads and rotors. ***SAFETY CONCERN*** – Scanned computer control module and found; No codes. – Spark plugs show due for replacement at 100K. Inspected and found light wear on spark plug / L1 = Not due.
Technician gained access to air filter. Removed and replaced filter. Reassembled components and road tested vehicle. Verified repair.
Technician put brake calipers into service mode via scan tool. Removed rear wheels, unbolted calipers, cleaned, lubricated, and re installed caliper pins. Removed and replaced rear brake pads and rotors. Adjusted parking brake shoes. Reassembled all components. Re installed all wheels, torqued all lug nuts. Road tested. Verified repair.
Michael A. gave our service a 5 star review on 4/19/2024
2012 Toyota Tacoma
Mileage
177,896
Service Date
4/2/2024
Services Performed
TECHNICIAN – Test drove vehicle, inspected operation & found; No concerns. – Scanned computer control modules & found; No codes. – Inspected & found; Battery leaking acid at top with corrosion all over hold down strap /L5. Performed charging system check and found battery failed test. Alternator passed test. – Recommends; Replacing battery.
Technician removed hold down strap. Cleaned corrosion from strap. Removed and replaced battery. Reassembled all components. Test drove. Verified repair. Reset clock.
TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Good. – Front brake pads at approximately; 6mm. – Rear brakes = drum brakes and are not visible for inspection. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; spark plugs appeared to be in good condition.
Joe B. gave our service a 5 star review on 4/5/2024
2018 Dodge Charger
Mileage
75,819
Service Date
3/28/2024
Services Performed
Technician performed oil service: drained engine oil, replaced filter and filled with synthetic engine oil. Inspected all belts, hoses, brakes and tire tread. Adjusted tire pressures. Road tested. Verified service. No leaks. Reset reminder.
TECHNICIAN INSPECTED AND FOUND: – No sticker found indicating next oil service interval. – Engine oil level & condition; Full. Dark / L3 = Due, prior to service. – Front brake pads at approximately; 7mm. – Rear brake pads at approximately; 5mm. – Brake fluid slightly low, dark / L3 = Due. Recommend performing brake fluid service. – Scanned computer control module and found; No codes. – Due to vehicle mileage checked for tuneup / spark plug needs and found; Spark plugs worn / L3 = Due. Recommend performing engine tuneup with replacement of all spark plugs, throttle body and fuel injection services with necessary plenum gasket. – Checked cabin air filter and found; Clean.
David B. gave our service a 5 star review on 3/28/2024

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