2010 Ford Escape
Mileage
200,910
Service Date
10/1/2024
Services Performed
- CUSTOMER REQUESTS THAT DIAGNOSTIC BE PERFORMED
- TECHNICIAN – Test drove vehicle, inspected operation & found; At first vehicle drove well. Both in hybrid mode and gas motor mode. Once vehicle hits operating temperature it loses power, the "wrench" light comes on and vehicle goes into limp mode. – Inspected for dash/warning lights, found; "Wrench" light – Scanned computer control modules & found; **P0A7C-00 Motor electronics overtemp- Current/Active fault code. – Inspected & found; Performed fault tracing for code. Checked all fuses and connections at the temperature sensor and electric coolant pump. Vehicle has a dedicated coolant pump for the hybrid electronics. Have 12 volts and good ground. No pump action when activated. Hooked up a separate power and ground and still no pump action. Checked internal resistance and have over 5k ohms. Spec is 60-85 ohms. – Determined / Suspect; The hybrid electric coolant pump is internally faulty causing the electronics to over heat. – Recommends; Replaced the MCS ( hybrid coolant) pump and coolant. ***FURTHER DAMAGE CONCERN***
- TECHNICIAN – Test drove vehicle, inspected operation & found; Severe shimmy in steering wheel while braking, worse at high speeds / L4. Brake components do not appear to be properly lubricated / L5. – Inspected for dash/warning lights, found; None related. – Scanned computer control modules & found; No codes. – Inspected & found; **Front brake rotors have a blue tint / L3 and high and low spots = warping causing shimmy/vibrations. **Front brake pads 6mm. **Front brake components do not appear to be lubricated / L5. – Recommends; Replacing front brake pads and rotors. ***SAFETY CONCERN***
- TECHNICIAN INSPECTED AND FOUND: – No LOF sticker found. – Engine oil level & condition; Full. Dark / L3 = Due. Recommend performing engine oil service. – Front brake pads at approximately; See diagnostics. – Rear brake = Drum. Not visible for inspection. – Brake fluid dark / L2 – L3 = Due. Will likely be due at next oil service interval. – Transmission service dark / L3 = Due. Recommend performing transmission service. – Front shocks leaking oil / L3. Worn and fail jounce test / L3 – L4. Recommend replacing both front struts. ***Possible Safety and Further Damage Concern*** – Snow tires on vehicle. Recommend taking to tire shop and having snow tires exchanged for non winter tires. **Possible Safety Concern** Note; Tire tread is approximately 5/32, minimum spec is 3/32. – Inspected spark plug due to mileage and found spark plug appeared to be in good condition. – See age/mileage disclaimer. Vehicle has 200,910 miles on it. – Note: Transmission in this vehicle have some known failure issues. Recommend driving lightly, performing transmission services and if any transmission concerns arise recommend having diagnostics performed right away.
- Technician removed lower engine cover to gain access. Drained coolant. Removed and replaced mcs hybrid coolant pump. Reassembled all components. Vacuum filled cooling system. Activated pump to finish bleed sequence. Cleared codes. Test drove. Verified repair. Verified code did not return.
- Technician performed oil service: Drained engine oil, installed new oil filter and filled with premium engine oil. Cleaned affected area. Performed courtesy vehicle inspection. Road tested. Verified service. No leaks. Installed next lof reminder sticker in window. Reset service reminder if applicable.
- Technician performed transmission service and inspection: – Drained transmission fluid. – Inspected transmission fluid condition, found; Fluid dark and due. No concerning debris found. – Filled with synthetic transmission fluid. Inspected for leaks. Road tested vehicle. Verified service. – Recommends; Performing transmission services approximately every 30,000 miles.
Joe N. gave our service a 5 star review on 10/2/2024
